Job summary
- Main area
- Support Services
- Grade
- Band 3
- Contract
- Permanent: On Rota
- Hours
- Part time - 2 x 27.5 hours and 1 x 20 hours
- Job ref
- 130-EA006-0525
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- Singleton Hospital
- Town
- Swansea
- Salary
- £24,433 - £26,060 per annum pro rata
- Salary period
- Yearly
- Closing
- 19/05/2025 23:59
Employer heading

Domestic Supervisor
Band 3
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
The post holder will be responsible for providing an efficient high standard of Domestic Services exercising initiative and judgement to to provide an efficient, effective and quality service that is supportive to departments within the Health Board. Be the first point of contact in the absence of the manager for the delivery of services and in the course of their duties be responsible for:
Ordering, controlling and issuing of cleaning materials/equipment and monitor and maintain accurate stock Levels and records. Ensuring that all cleaning materials are correctly stored/marked and are easily identifiable in accordance with COSHH regulations.
Provide cover in times of emergency in other the sites within the HB at short notice to cover unplanned sickness, planned sickness or to cover annual leave to meet service demands, including at peak times work with and alongside the team to ensure targets and goals are met.
Report to the appropriate department any identified structural or fabric repairs, deal with contractors whilst on site, eg window cleaners, pest control, etc.
Co-ordinate and organise day to day activities responding and prioritising urgent requests for domestic services
Main duties of the job
Responsible for the work allocation of Domestic Assistants, maintaining adequate staffing levels, ensuring cover for both sick and annual leave as well as implement and plan new or revised rotas.
Arrange regular team meetings to disseminate information including any changes to operating practices
Plan and organise ongoing training ensuring staff are up to date with any changes to legislation/policies or processes etc.
Schedule auditing processes in a variety of areas classified as very high risk to low risk maintaining high standards of cleanliness
Ensure the Team undertake duties in line with safe working practices complying with legislation, HB policies and processes eg Health & Safety at Work Act, Infection Protection Control (IPC) and COSHH etc.
Undertake initial investigation reporting untoward incidents and accidents using Datix, implementing changes to lessons learned monitoring and sustaining best cleaning practices.
Ensuring domestic duties are undertaken appropriately in line with Infection Control Procedures
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Provide and receive routine information requiring tact or persuasive skills to ensure staff co-operate with new procedures
Explain technical issues such as COSSH regulations to staff to ensure delivery of Domestic Services standards are maintained, providing advice and instruction on the safe use of equipment
Deal with minor complaints quickly and efficiently escalating any matters of a more serious nature that may affect the smooth running of the department.
Carryout routine inspections of clinical and non-clinical areas, ensuring all non-compliance are communicated to the team for corrective action to be undertaken.
Report any changes which may impact on services, e.g. Change of occupancy or usage
Resolve and respond to requests for domestic services and at all times always uphold the privacy and dignity of the service users when in patient areas etc
Report any accident, untoward incident or loss relating to staff, patients or visitors according to policies
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications & Knowledge
Essential criteria
- Level 3 Qualification in related subject eq Cleaning etc
- Knowledge of policies and procedures
- Knowledge of Domestic Services and NHS cleaning standards
- Knowledge and understanding of COSHH, Infection Prevention, Health & Safety
Desirable criteria
- Management qualification eg ILM or training qualification
Essential Experience
Essential criteria
- Previous supervisory experience in a NHS organisation
- Experience of working to standard operating procedures
- Experience of developing good relationships with stakeholders
Essential Aptitude and abilities
Essential criteria
- Adhere to and can demonstrate SBU Values & Behaviours
- Ability to organise to work to deadlines and prioritise workload
Desirable criteria
- Welsh language skills level 1
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Neris Wood
- Job title
- Domestic Services Team Leader
- Email address
- [email protected]
- Telephone number
- 01792 285368
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