Job summary
- Main area
- Medical Assistants
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday 9am to 5pm)
- Job ref
- 263-ICG26-041-LB
- Employer
- Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
- Employer type
- NHS
- Site
- Carleton Clinic
- Town
- Carlisle
- Salary
- £32,073 - £39,043 per annum
- Salary period
- Yearly
- Closing
- 30/06/2026 23:59
Employer heading
Medical Assistant
Band 5
Hello!
We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).
We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.
Opportunities for you
Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.
We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.
- Cultural diversity staff network
- Disabled staff network
- LGBT+ staff network
We also have a number of staff support groups which are open to any staff to attend. These Include:
- Armed Forces and Veterans Staff Network
- Mind, Health and Wellbeing Community
- Menopause toolkit and cafes and staff carer support group
We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.
We’re always seeking to improve as an organisation. Do you want to be part of that?
Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay
Job overview
A vacancy has arisen for an existing substantive full-time B5 Medical Assistant to join the North Cumbria In-Patients Services at Carleton Clinic, Carlisle, Cumbria.
We are looking for applicants for this post to work alongside allocated Consultants and the ward's medical teams to support them in their management of the patient pathway, ensuring all necessary information and resources are available in a timely manner, and that administrative information flows without repetition or delay.
Main duties of the job
Coordinate and support with the management of patient pathways, ensuring that all necessary information and resources are available in a timely manner.
Provide minute taking support.
Supporting with preparing tribunal reports.
Document clinical encounters directly into RiO using semi-structured approach, including appropriate detail around consent and capacity
Use a range of semi-structured assessments directly with service users to add to clinical assessment and treatment pathways
Under supervision, provide appropriate medical information for third parties regarding service users.
Work alongside Medical Team providing clinical care in the community, optomising patient flow and efficiency of service, ensuring standards of care are met with a particular focus on physical health monitoring, communication and documentation.
Working with Service Users with a focus on enabling recovery.
Working for our organisation
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Detailed job description and main responsibilities
Please find attached job description for full details.
Advertising date : 16th June 2026
Closing date : 30th June 2026
We welcome your application.
Person specification
Education and Qualification
Essential criteria
- Education to a degree level in relevant subject or equivalent level of experience or skills working at a similar level in specialist area with evidence of required competencies achieved
- Word Processing skills at Level 3 (e.g. /RSA Lev 3 or the equivalent
Desirable criteria
- Qualifications (s) in relevant subjects plus relevant experience)
- Audio Typing qualification or demonstrable equivalent experience
- Note taking skills.
Knowledge and Experience
Essential criteria
- Knowledge of administrative procedures, project management or information analysis
Desirable criteria
- Basic knowledge of quality management and improvement
Skills and Competencies
Essential criteria
- Communication on complex information and administrative matters, requiring interpersonal and oral/written communication skills
- Ability to communicate effectively and compassionately with Service Users and carers
- Ability to work on own initiative and organise own work load, with minimal supervision, working to tight and often challenging time scales
Desirable criteria
- Ability to draft reports and collate data
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Alison Strong
- Job title
- Admin Manager
- Email address
- [email protected]
- Additional information
This role is open to existing substantive B5 Medical Assistants only
For further information please contact:
[email protected] (Medical Assistant Tutor)
[email protected] (Administration Manager)
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