Job summary
- Main area
- Maternity
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Job share
- Flexible working
- Job ref
- 319-7367732GH
- Employer
- Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Northumbria Specialist Emergency Care Hospital
- Town
- Cramlington
- Salary
- £24,937 - £26,598 pro rata per annum
- Salary period
- Yearly
- Closing
- 21/09/2025 23:59
Employer heading

Maternity Support Worker
NHS AfC: Band 3
Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- On-site nursery places via salary sacrifice
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
Job overview
There is an exciting opportunity for a Maternity Support Worker to join the Infant Feeding Team within the Northumbria midwifery service. The role will be predominately based at our Northumbria Specialist Emergency Care Hospital, with the expectation to work at base sites. A flexible approach to the role is essential and the successful candidate must be prepared to work within other clinical areas within the Trusts’ Maternity Services, if required to support service provision.
The role is pivotal in facilitating health promotion for families to support with infant feeding, referring, and signposting to appropriate services. The post holder will have knowledge, skills and experience in infant feeding support and will work in close collaboration with the maternity, neonatal and health visiting services to ensure a seamless delivery of care across the infant feeding service, providing continuity of care to families.
Participate in audits, with particular focus on recruiting families to participate in feedback on service care provision, in line with UNICEF UK Baby Friendly.
Working alongside the Infant Feeding Coordinator and Tongue Tie Practitioners within specialist clinics, including triage and diary management.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received
"Please note, for Secondment roles before an application is submitted, please ensure you have received the appropriate approval and completed documentation required beforehand, as this may delay the process if an offer was to be made."
Main duties of the job
Maternity support workers (MSWs) are an integral part of the maternity workforce and play an important role in supporting midwives and the wider maternity teams, mothers and their babies through pregnancy, labour and during the postnatal period. Providing a safe holistic approach to birth person centred care.
Are you enthusiastic and passionate about supporting mothers and babies, have excellent communication skills and are looking for a challenging role where you can help support and nurture new parents and babies then join our maternity team.
Working for our organisation
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Detailed job description and main responsibilities
The post holder is expected to demonstrate they have the Essential person specification in line with the Job Description and undertake a set of defined competencies. Support will be given to employees to further develop their skills and explore pathways for progression where appropriate.
The following list is indicative as tasks and responsibilities will vary depending on the maternity setting the MSW is working in.
The MSW will:
Care of the birth person
Obstetric and Neonatal Emergencies
Health promotion and Screening
Infant feeding
Care of The Newborn
Person specification
Qualifications
Essential criteria
- GCSE English and Math’s Grades A-C, Levels 4-9, Functional Skills Level 2 or equivalent
- Level 3 qualification in Health care or equivalent experience
- Commitment to undertake inhouse training
Desirable criteria
- Foundation Degree Maternity Pathway
- Care Certificate
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Claire Stringer
- Job title
- Infant Feeding Coordinator
- Email address
- [email protected]
- Telephone number
- 0344 811 8111
List jobs with Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust in Nursing and Midwifery or all sectors