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Job summary

Main area
317 Microbiology - Corporate
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
317-2025-21-03-DR
Employer
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type
NHS
Site
Freeman Hospital
Town
317 01 Freeman Hospital
Salary
£24,169 per annum
Salary period
Yearly
Closing
27/05/2025 23:59
Interview date
10/06/2025

Employer heading

The Newcastle upon Tyne Hospitals NHS Foundation Trust logo

Healthcare Science Assistant

Band 2

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. 

Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

The Microbiology and Virology Services Department is looking to recruit an enthusiastic individual to join the dynamic team as a Healthcare Science Assistant.

Healthcare Science Assistants process a wide range of clinical samples and enter data onto the laboratory computer system (LIMS). Other duties include answering telephones, reception duties, handling reports and discarding of laboratory waste.

  • Interview Date: Tuesday 10th and Wednesday 11th June 2025.
  • 37 Hours 30 Minutes/Week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE                                                  

Main duties of the job

  • To ensure samples are processed correctly according to departmental SOPs
  • Ensure that samples arriving in the laboratory are checked and correctly input into LIMS system to ensure patient safety
  • Courteously and professionally answer telephone calls from a variety of service users including GPs. Give out authorised results and transfer calls as appropriate to ensure efficiency
  • Ensure stocks of reagents are maintained and that the work section  is always clean and tidy 

Applicants need to have a positive approach and be flexible to assist in all sections of the department as required to meet workflow.  Good communication skills are essential. Previous experience of working in a clinical microbiology/virology department is desirable.

The successful applicant will be expected to participate in late shifts, weekend and Bank Holiday working once suitably trained.

Working for our organisation

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

         Freeman Hospital

         Royal Victoria Infirmary (RVI)

         Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

         Newcastle Dental Hospital

         Newcastle Fertility Centre

         Northern Centre for Cancer Care, North Cumbria

         Northern Genetics Service

         Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Detailed job description and main responsibilities

  • A Healthcare Scientist Assistant (HCSA) is part of a clinical support team whose purpose is to provide timely and accurate high quality scientific information that will assist service users from the hospital and community, in the establishment of a clinical diagnosis and monitoring of patient treatment.
  • The HCSA will use practical skills to carry out a variety of laboratory duties including reception and data entry of requests received and some basic pathological tests under the supervision and guidance of a Biomedical Scientist. 

Responsibilities:

  • To abide by Trust policies and procedures.
  • To assist in the reception, sorting and preparation of specimens for analysis, including the separation of blood, serum and plasma, the cataloguing and storage of specimens plus appropriate waste disposal.
  • Entering requests into the laboratory computer system.
  • To carry out, under supervision, some simple laboratory diagnostic tests/procedures and the operation of laboratory equipment.
  • To assist in the department Quality Assurance programmes.
  • To work in compliance with local health and safety rules to ensure a safe working environment for you, colleagues and visitors. To adhere to department and Trust Health and Safety policies (including COSHH, Risk assessments and Standard Operating Procedures) and to report any non-compliances to a senior member of staff.
  • Answering telephone enquiries and retrieving results in accordance with the standard operational procedure.
  • Manually transcribe, record, scan laboratory data, input to and manipulation of the laboratory computer system including Quality management system tool – QPulse and derivation of worksheets for qualified staff.

Additional responsibilities specific to individual sections:

  • To order blood products from the National Blood Authority and to transfer blood stocks as appropriate under the supervision of a senior member staff.
  • To label and issue patient intended blood/blood products.
  • To assist in sterilisation, disinfection procedures and media preparation.
  • To carry out under supervision embedding, and microtomy of simple cases.
  • Label stained microscope slides and match them to correct request form.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Person specification

KNOWLEDGE

Desirable criteria
  • Understanding of Health and Safety
  • Basic understanding of Human Biology

SKILLS

Essential criteria
  • Good communication skills.
  • Self-organisation skills and the ability to prioritise
  • Keyboard skills

EXPERIENCE

Desirable criteria
  • Previous experience working in a Clinical Microbiology/Virology department
  • Previous NHS experience
  • Experience in a Molecular diagnostics

QUALIFICATIONS

Essential criteria
  • Educated to a minimum level of 5 GCSE Grade 4 or above, to include English, Maths and Science or equivalent qualifications
Desirable criteria
  • NVQ 2 or equivalent in Biomedical Science related subject
  • Typing qualification

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Mindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Better Health at Work Award - Maintaining ExcellenceDefence Employer Recognition Scheme (ERS) - GoldCycle Friendly Employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Angela Geering
Job title
Deputy Operations Manager
Email address
[email protected]
Telephone number
01912448200
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