Job summary
- Main area
- 317 Podiatry
- Grade
- Band 2
- Contract
- Permanent: 0.8
- Hours
- Part time - 30 hours per week
- Job ref
- 317-2025-33-01-DR
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Freeman Hospital
- Town
- 317 01 Freeman Hospital
- Salary
- £24,465 pro rata
- Salary period
- Yearly
- Closing
- 17/08/2025 23:59
- Interview date
- 02/09/2025
Employer heading
Podiatry Support Assistant
Band 2
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
We would like to offer the opportunity to apply for a part time ( 30 hours) permanent position within the podiatry department at Newcastle Hospitals trust. The podiatry clinical support role will enable you to gain experience in the NHS, and give you a valuable insight into the varied work undertaken by the podiatry team. You will be supporting Podiatrists to manage the treatment of a range of disorders of the foot and ankle.
This opportunity would be an excellent starting position for anyone considering a future career in podiatry.
The role is primarily based in New Diabetes Centre based at the Freeman Hospital , but the department covers clinics across all of the Newcastle Hospitals sites, and community clinics. We are looking for an enthusiastic assistant to support busy podiatry clinics at the Newcastle Diabetes Centre, and occasionally community clinics. The assistant will help the Podiatrists, and the wider multi-disciplinary team to ensure clinics run safely and efficiently. Supporting patients through the clinics, helping patients into and out of clinics and removing wound dressings. Also assisting with booking appointments, ensuring stock and equipment are available and in good working order for each clinic, and assisting with documenting consultations.
Main duties of the job
This role is key to the smooth running of the department as the support required to podiatrists will vary depending on the changing needs of the service and individual patient needs.
Support and training will be provided to the successful applicant to become competent in various tasks. For example in the Diabetes centre you will be trained to support the clinician with clinical duties such as bandaging, removing plaster casts, fitting temporary footwear and record keeping in order to facilitate efficient running of clinics.
This role may also require you to occasionally assist the Podiatrist out on visits to patient’s homes and residential/nursing care homes.
Many of the patients you will be supporting are brought to the clinic by the Patient Transport Service. These patients are often elderly with poor mobility and require support into the clinics to keep them safe. A willingness to work with elderly patients is therefore desirable.
Clear communication with a range of staff and patients is essential to arrange appointments and book patient transport. You will be required to liaise with several specialities in order to co- ordinate patient care.
If you are considering applying for this role and keen to care for patients as part of a dedicated healthcare team then we would be pleased to consider your application.
If you have any questions about this role then please don’t hesitate to contact the department.
Working for our organisation
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
The Podiatry Support Assistant role is varied depending on the needs of the service and may occasionally require covering clinic reception and supporting the admin office with appointment bookings. A range of IT skills and a willingness to learn new systems is essential to this role.
The assistant must be able to multi-task in a busy clinical environment and be able to facilitate the smooth running of the podiatry clinics, having the ability to work within a team but to prioritise their own work.
It is essential that the assistant has a clean driving licence and access to a car to travel to various clinics across the city on a daily basis.
- Interview Date: 2 September 2025
- 30 Hours/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Job Purpose
- To ensure the safety of podiatry patients whilst on NHS premises for podiatry.
- To give assistance to the patients, podiatrists and wider Diabetes Centre team, including Doctors, to allow the smooth and safe running of the department and clinical sessions.
- Working with a team of podiatry staff supporting the provision of foot and wound care at the Diabetes Centre.
- Provides assistance at podiatry transport clinics, ensuring the safety and security of the frail elderly people who attend.
- Provides clinical assistance to the Podiatrists undertaking complex wound care
- Deal with telephone enquiries promptly.
- To walk patients on and off ambulance and ensure their safety while on Trust premises.
- To assist patients to and from the waiting area to the podiatry chair
- To assist patients with socks / tights and shoes, and leaving clinical area.
- Communicate with patients regarding appointments at the request of podiatry staff.
- To assist clinicians after treatments are completed with appointments, samples and correspondence
- To check patients identity as they arrive by ambulance and liaise with driver and clinician to identify the most efficient order in which patients are to be seen.
- To book, and verify appointments
- To abide by Trust policies and procedures
- To be an effective part of the team contributing to the Department’s objectives.
- Post holder will be expected to contribute to the housekeeping and other duties as required, e.g. general tidiness, ensuring pre-determined stock levels are met and Podiatry equipment is clean.
Person specification
Qualifications & Education
Essential criteria
- Minimum of 4 GCSes Level A-C including English Language or NVQ level 2 or equivalent level qualification or relevant experience
- Clean driving licence
Desirable criteria
- Previous work experience
Knowledge & Experience
Essential criteria
- Understanding of confidentiality issues
- Good communication skills both written verbal and telephone skills
Desirable criteria
- Understanding of medical terminology
- Experience of use of computerised systems
Skills & Abilities
Essential criteria
- Ability to be flexible and work park of a team
- Good keyboard skills
- Manual dexterity
- Good organisational skills
Desirable criteria
- Ability to manage time effectively and work on own initiative
- Tolerant
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Julie Wiper
- Job title
- Diabetes lead podiatrist
- Email address
- [email protected]
- Telephone number
- 0191 2823429
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