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Job summary

Main area
Healthcare Assistant
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (Hours to cover across 24/7 services. This includes weekend and nigh shift hours. Full and Part time opportunities available.)
Job ref
297-7549657
Employer
Gateshead Health NHS Foundation Trust
Employer type
NHS
Site
Queen Elizabeth Hospital
Town
Gateshead
Salary
£24,937 - £26,598 per annum (pro rota)
Salary period
Yearly
Closing
12/11/2025 23:59

Employer heading

Gateshead Health NHS Foundation Trust logo

Healthcare Assistant

Band 3

In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible  

IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM

All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.

PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register  or are registered with the DBS update service where a DBS is required. 

All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.

 

Job overview

An exciting opportunity has arisen for a Healthcare Assistant to join us at the Queen Elizabeth Hospital,
Gateshead Health NHS Foundation Trust. There are various opportunities available within our Medical and Surgical inpatient wards.  This role is suitable for an enthusiastic, caring and compassionate Healthcare Assistant who is keen to be part of a caring and compassionate team.

We are keen to hear from applicants who are motivated,  hardworking and have a passion in providing high quality care for our patients.

Our wards provide 24/7 care and it is an expectation that successful candidates will work weekends and nights.

Previous applicants need not apply.

 

Main duties of the job

As a  Healthcare Assistant in Gateshead Health NHS FT, you will be working along side Registered Nurses, Physicians and Allied Health Professionals to provide multidisciplinary care. 

The role of the Healthcare Assistant is to support the delivery of fundamental nursing care, such as personal care, assisting with meals, mobility and monitoring. The Healthcare Assistant will work under the guidance of the Registered Nurse.

 

Working for our organisation

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us. 

Detailed job description and main responsibilities

Key responsibilities:

To abide by trust policies and procedures
Build and maintain safe and effective therapeutic relationships
Support individuals to contribute to collaborative care/support/recovery plans
Support the named nurse to develop collaborative individual, patient centred care plans and implement them creatively using initiative.
Communicate effectively with a wide range of people using a range of preferred methods 
Contribute to monitoring, observing and engaging with individuals, 
communicating outcomes and conclusions with the rest of the team
Gain an understanding of a person’s experiences in relation to their mental health, learning disability and/or dementia. 
Understand a person’s coping strategies and strengths and support people to use these at times of distress or difficulty
Contribute to reflective practice and encourage compassion and understanding.

Be able to recognise increasing risk and alert significant others and the team to 
respond as needed
Undertake a range of practical tasks and duties in support of the Team and
individual needs. 
Follow principles of diffusion and de-escalation and where physical interventions or restraint are required, to approach in line with approved techniques considering the safety and dignity of the individual throughout.
To feel confident to be able to report untoward incidents and areas of concern as soon as they arise
To document any relevant information in an electronic record following relevant policy and legislation
Contribute to individual reviews and team meetings

Duties


Each individual has different needs however the list below outlines just some of the practical duties that the post holder will undertake, support and enable people to/with:
Using appropriate assessment tools under supervision to assist the registered practitioner in assessment of the patients’ health and wellbeing needs. 
Initiate emergency action when required e.g cardiac arrest, fire
Identify/contribute to their own goals to improve their quality of life
Participate in clinical skills as trained in line with role e.g recording ECG’s
Contribute to their own care/support/recovery plans
Support individuals to express their needs and wishes
Promote their personal hygiene and physical health.
Actively engage in health promotion
Engage in meaningful and enjoyable activity
To support individuals with external activities/appointments under indirect supervision
May have responsibility for patient monies/valuables which need to be handled within GHFT guidelines
Assist individuals with activities of daily living.

Person specification

Qualifications

Essential criteria
  • GCSEs (English and Maths) or equivalent
  • Willingness to attend training and development opportunities
  • Vocational qualification in health and social care (e.g. care certificate; level 2/3 diploma)

Experience

Essential criteria
  • experience of working within a healthcare setting
Desirable criteria
  • ECG recording skills
  • Venepuncture skills
  • A minimum of 6 months recent NHS experiences

Other

Essential criteria
  • Flexible and adaptable to changing needs and role requirements
  • Genuine passion and interest in working in healthcare

Skills

Essential criteria
  • Working collaboratively and prioritising own work load
  • Team working
  • Effective communication skills
Desirable criteria
  • Understanding and practical knowledge of working in a healthcare setting

Knowledge

Essential criteria
  • Knowledge and understanding of Mental health problems, LD and /or dementia
  • Have the practical skills to support with activities of daily living

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Better Health at Work Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Laura Edgar
Job title
Head of Nursing Workforce
Email address
[email protected]
Telephone number
0191 4820000
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