Job summary
- Main area
- Medical Education
- Grade
- NHS AfC: Band 3
- Contract
- 12 months (Open to 12 fixed term contract)
- Hours
- Full time
- Flexible working
- Job ref
- 297-7139746-A-B
- Employer
- Gateshead Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Gateshead Health NHS Foundation Trust
- Town
- Gateshead
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 03/07/2025 23:59
Employer heading
Programme Support Assistant
NHS AfC: Band 3
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.
All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.
Job overview
As a member of the Medical Education Team, you will provide high quality administrative support to the Undergraduate Medical Admin Lead.
You will assist in the administration of a complex medical undergraduate curriculum.
You will support medical students as a first point of contact for enquiries.
This role involves the use of electronic systems and resources. It requires effective communication with a diverse range of internal and external customers and you will process personal information relating to patients and medical students. You will maintain confidentiality and adhere to data processing regulations.
Main duties of the job
To communicate effectively with the other members of the Medical Education Team, the Director of Undergraduate Medical Education, Lead Clinical Teaching Fellow, and Specialty Clinical Teaching Fellows.
To communicate effectively with members of the Undergraduate Medical Education Team at the Newcastle University.
To display tact and persuasion when communicating with others around complex tasks relating to undergraduate provision.
To provide administrative support for Undergraduate examinations and formal assessments
To provide administrative support at various meetings, including the preparation of agendas, minutes and actioning decisions
To assist with the organisation of quality assurance visits
To monitor medical student attendance at teaching and take appropriate action, using established escalation processes for known non attendance
Participates as a member of the Trust Medical Education Team to enable delivery of high quality and innovative education programmes.
Working for our organisation
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Detailed job description and main responsibilities
The post holder will support the planning and organisation of the annual teaching programme for medical undergraduates from Years 1 to 5
Excellent organisational and planning skills required to organise timetabled undergraduate teaching, administer examinations, monitor medical student attendance and organise undergraduate meetings, and book patient transport for their attendance at timetabled teaching events
The post holder will support the planning and coordination of end of placement examinations as well as shared regional examinations
Person specification
Essential
Essential criteria
- Educated to NVQ 3 level or equivalent. Good basic education to GCSE level (including English and Maths).
- Qualification in information technology i.e., ECDL or equivalent experience
- Experience of delivering high quality, customer focused services, including dealing with complex queries and managing difficult customers
- Experience of working within a busy administrative environment
- Experience of positively managing own workload and actively contributing to team activities
- Experience and a high level of competence of IT skills, including use of software (Microsoft Office packages), internet applications and a range of information resources
- Excellent interpersonal and communication skills (verbal and written) including an ability to communicate at all levels professionally and courteously using tact and diplomacy
- Excellent administrative skills and IT skills
- Excellent organisational, time management and prioritising skills, including the ability to manage a high workload and work under pressure with minimum supervision
- Ability to work as part of a team, sharing information and supporting team decisions
Desirable
Essential criteria
- Experience of working within an educational environment or medical education background
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Luke Henderson
- Job title
- Undergraduate Admin Lead
- Email address
- [email protected]
- Telephone number
- 0191 445 3771
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