Job summary
- Main area
- Paediatrics
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday 9:00am - 17:00pm)
- Job ref
- 297-7541025
- Employer
- Gateshead Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Gateshead Health NHS Foundation Trust
- Town
- Gateshead
- Salary
- £24,937 - £26,598 pa
- Salary period
- Yearly
- Closing
- 02/12/2025 23:59
Employer heading
Child Development Team Coordinator
NHS AfC: Band 3
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.
All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.
Job overview
Child Development Team Coordinator - Full-time - 37.5 hours per week – Permanent
We are looking to recruit a highly motivated and enthusiastic person with administration experience to join our Child Development Team within the Paediatric Department at the Queen Elizabeth Hospital in Gateshead.
Main duties of the job
- Overall responsibility for providing an efficient administrative support service to the Child Development team to meet internal and external standards/performance indicators
- Provides support to Child Development team clinicians (e.g., managing clinics and diaries, organising meetings
Working for our organisation
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Detailed job description and main responsibilities
- Attend regular meetings.
- Main point of contact for patient and third parties (e.g., other clinicians and services, GP’s, School, health visitors) to resolve queries, respond to requests for information or notify third party of information as required by clinicians.
- Manage waiting list for Child Development clinic.
- Oversee the smooth running of nominated clinics; managing and maximising capacity, cancellations & rescheduling, arranging additional clinics and urgent patient appointments (< 1 week) within patient pathway requirements and Service Level Agreements.
- Liaising with internal and external teams to gather information.
- Provide a high-quality clinical typing service as delegated by the Senior Medical Secretary, including; clinic instructions/outcomes, minutes from meetings, populate information into report templates, type ward rounds, update routine information in procedural documents etc.
- Action tasks arising from typing; including updating systems, outcome codes, completing required documentation such as, internal re-referral, and escalate to the Senior Medical Secretary for resolution if required.
Person specification
Qualifications
Essential criteria
- NVQ 3 Certificate in Business Administration or equivalent experience
Experience
Essential criteria
- Experience of working in NHS or healthcare environment
- Experience of working in secretarial or office environment
- Experienced in using Microsoft Office packages
Desirable criteria
- Audio typing
Skills
Essential criteria
- Ability to work autonomously and also as part of a team
- Effective written and oral communication skills.
Desirable criteria
- Knowledge of medical terminology
- Knowledge of Careflow system
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Leona Parkinson
- Job title
- Admin manager
- Email address
- [email protected]
- Telephone number
- 0191 445 3428
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