Job summary
- Main area
- Systems Administrator
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Home or remote working
- Job ref
- 297-7427571
- Employer
- Gateshead Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Queen Elizabeth Hospital
- Town
- Gateshead
- Salary
- £31,049 - £37,796 per annum
- Salary period
- Yearly
- Closing
- 16/10/2025 23:59
Employer heading

Automation Analyst
NHS AfC: Band 5
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.
All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.
Job overview
We are seeking an enthusiastic and motivated RPA Analyst to join our Digital Services Automation Team. You will play a key role in the day-to-day administration, support, and development of our Blue Prism RPA platform, helping to deliver efficient automation solutions that improve clinical and administrative workflows across the Trust.
Key responsibilities include system maintenance, user support, and automation testing. This is an excellent opportunity to develop your skills in RPA and contribute to the Trust’s digital transformation journey.
For informal enquiries, please contact Louise Rosher, Integration Manager, on (0191) 4452397
Main duties of the job
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Manage and maintain the Blue Prism RPA platform to ensure smooth daily operations
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Provide technical support and troubleshooting for live automation processes
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Assist with testing, deploying, and monitoring new and existing automated workflows.
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Collaborate with business and technical teams to identify automation opportunities
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Perform routine system maintenance, including Windows patching related to automation infrastructure
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Monitor system performance and proactively address potential issues
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Support governance, compliance, and security standards related to RPA operations
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Document processes, system configurations, and user guides to maintain knowledge base
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Assist in continuous improvement initiatives to enhance automation capabilities and efficiency
Working for our organisation
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported.
Detailed job description and main responsibilities
The RPA Analyst will support the operation, maintenance, and development of the Blue Prism Robotic Process Automation platform. Working within the Digital Services Technical Systems Team, the post holder will provide technical support, assist with testing and deployment of automation workflows, and deliver user training. This role is key to ensuring the smooth running of automation services that improve efficiency across clinical and administrative functions.
Person specification
Education
Essential criteria
- Degree in IT, Computer Science or related subject or equivalent experience
Experience
Essential criteria
- Experience using automation software (Blueprism, Power Automate, UiPath)
- Knowledge of Microsoft Windows Operating Systems and Microsoft Server Products
- Minimum 12 months experience in an IT Development or similar technical role
Desirable criteria
- Capable of developing and delivering training programmes to all levels of staff
Skills
Essential criteria
- Excellent communication, interpersonal and organisational and presentation skills
- Strong Analytical and Problem solving skills
Documents to download
Further details / informal visits contact
- Name
- Louise Rosher
- Job title
- Integration Manager
- Email address
- [email protected]
- Telephone number
- 0191 4452397
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