Trosolwg o'r swydd

We are looking to recruit a highly motivated and skilled secretary on a part time basis (22 hours – Monday, Tuesday, Thursday and Friday 5 hours 30 per day) to join our General Surgery Admin Team, working within the Urology Service Admin Team. Working within the Urology Service Admin Team.  The role will mainly support the care of patients under specific named Urology Consultants, but the successful candidate will also be expected to work collaboratively as part of the wider Urology Service Admin Team, who collectively support many aspects of the Urology Service here at GHNFT.

Prif ddyletswyddau'r swydd

         The post holder will be expected to manage and prioritise their own work on a daily basis and to use their initiative and discretion to manage the competing priorities.  They will however work under the supervision of the Admin Manager, as well as working closely with other admin team members who will provide advice and support.  The successful candidate will frequently be expected to interact with a wide number of staff from across different services including Surgeons, Urology Nurse Specialists, Service Managers and other members of the wider team.

They will be able to demonstrate at interview a good understanding of how to manage the challenges that this role can bring demonstrating excellent communication and interpersonal skills.  Good word processing/typing skills, and knowledge of medical terminology are essential as is a good working knowledge of Windows and Microsoft Word,

        Dealing with telephone queries, checking patient information with clerical staff / patients.

-         Communicating information verbally and in writing, with patients and staff, may be barriers to understanding for example anxious patients, cultural differences, language or communication difficulties.

-         To communicate effectively at all levels (e.g consultants and other clinicians, GP practices and other departments/directorates or relevant outside agencies) as appropriate in a timely and effective manner.

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Gweithio i'n sefydliad

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.