Job summary
- Main area
- project management
- Grade
- NHS AfC: Band 5
- Contract
- 12 months (Fixed term or secondment)
- Hours
- Full time
- Flexible working
- Job ref
- 297-7868571-A
- Employer
- Gateshead Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Queen Elizabeth Hospital
- Town
- Gateshead
- Salary
- £32,073 - £39,043 per annum
- Salary period
- Yearly
- Closing
- 23/04/2026 23:59
Employer heading
Project Support Officer
NHS AfC: Band 5
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.
All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.
Job overview
An exciting 12-month fixed term/secondment opportunity has arisen at Gateshead Health NHS Foundation Trust for a full-time Project Support Officer for Phase 2 of the Trusts Community Diagnostic Centre.
This role will role will support the Financial and Operational Project Manager and the CDC Operational Management Team in the on-going development of the Community Diagnostic Centre following national approval of the next phase of its development.
Candidates who have excellent communication, planning and problem-solving skills would be ideally suited for this post.
This opportunity is a 12 month fixed term/secondment up to March 2027 in recognition of the infancy of Community Diagnostic Centres.
Main duties of the job
Main duties of the job
The post holder is required to:
To be a key member of the project management team
To support the project management and financial lead for the Community Diagnostic Centre (CDC) - Phase 2, working in conjunction with operational, clinical, estate and external contract teams to ensure an operational an financially sustainable clinical model is delivered.
To ensure the timely and accurate production of programme status reports for managed projects and sub-work streams
Communicate complex, sensitive information about planning status, project development and change.
Meeting management including but not limited to diary organisation, creating agendas, taking/reviewing/distributing minutes, highlighting action points, recording next steps and tracking action logs.
Working for our organisation
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre, Bensham Hospital, and the Community Diagnostic Centre all within Gateshead.
Established in 2005, We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Detailed job description and main responsibilities
The post holder will either lead or play a key role in the following areas:
- Work with the Project Manager, CDC Management team and all stakeholders to manage the delivery of CDC Phase 2 at the CDC Metrocentre site.
- Document, develop & update plans, highlighting any risks and issues
- Attend, support, or lead appropriate project team meetings.
- To support the Project Manager in delivering workstreams which form part of a larger project or programme around the CDC Phase 2
Person specification
QUALIFICATIONS & TRAINING
Essential criteria
- Educated to degree level or equivalent experience
Desirable criteria
- Prince2 Foundation and Practitioner Qualification
- Agile PM Foundation qualification
SKILLS/KNOWLEDGE/EXPERIENCE
Essential criteria
- Experience of leading and understanding a complex digital implementation workstream or less complex projects in a large scale organisation (such as the NHS) including the management of external suppliers
- Experience of managing project risks and issues
- Experience of managing business change requirements and ensuring systems are in place to realise project benefits
- An awareness of IT / IG guidance/regulations that apply to the NHS, including Freedom of Information Act 2000, Data Protection Act 1998, Caldicott Guidelines and Data Accreditation Standard
- Knowledge of Business Change
- Experience of delivering structured training or education
- Detailed working knowledge of the Trusts Hybrid Mail solution including how to set up new templates and business rules
- Detailed working knowledge of the Trusts Patient Engagement Platform
- Knowledge of the Trust’s clinics and associated documentation
- Experience of communicating with users of different professional backgrounds
- Excellent communication, presentation, reporting and interpersonal skills
Desirable criteria
- Experience of delivering projects in an NHS setting
- Experience of implementing NHS clinical systems
- Knowledge of secondary care systems
- Experience of contract negotiation
- Experience of designing, delivering and evaluating training to support project implementation and sustainable change
- Experience or involvement in developments in the use of information
- technology to support clinical practice
- Knowledge of clinical safety relating to the deployment and use of health software.
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michael Graham
- Job title
- Financial & Operational Project Manager
- Email address
- [email protected]
- Telephone number
- 0191 445 6135
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