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Customer Service
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Greet and serve patients, staff, and visitors promptly and courteously.
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Handle customer queries and complaints professionally.
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• Food preparation following all food safety legislative and departmental practices.
• Complete daily cleaning duties according to cleaning schedules in line with C.O.S.H.H. regulations.
• Regular checking and completion of daily audit records (safety, cleaning, food hygiene).
• To be familiar with and assist in the security of the department and its contents.
• Report equipment defects to ensure remedial action is taken.
• Responds to requests for further/out of hours food requirements for patients and dining rooms.
• Service of food to customers within dining areas.
• Operation of electronic cash registers and handling of monies.
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
• Food preparation following all food safety legislative and departmental practices.
• Complete daily cleaning duties according to cleaning schedules in line with C.O.S.H.H. regulations.
• Regular checking and completion of daily audit records (safety, cleaning, food hygiene).
• To be familiar with and assist in the security of the department and its contents.
• Report equipment defects to ensure remedial action is taken
• Responds to requests for further/out of hours food requirements for patients and dining rooms.
• Service of food to customers within dining areas.
• Operation of electronic cash registers and handling of monies.
Rhaid i chi gael cofrestriad proffesiynol priodol yn y DU.
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Rhestr swyddi gyda QE Facilities yn Gwasanaethau Cymorth neu bob sector