Job summary
- Main area
- Estates
- Grade
- QFOC 720
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 297-QEF-7432352-A
- Employer
- QE Facilities
- Employer type
- NHS
- Site
- Queen Elizabeth Hospital
- Town
- Gateshead
- Salary
- £60,682 Per annum
- Closing
- 15/09/2025 23:59
Employer heading
Estates Information and Compliance Manager
QFOC 720
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment or education references covering 3 years. If you have gaps you will be required to provide character references. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment or education references covering 3 years. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
Job overview
The CAFM Manager will play a critical role in supporting Estates and Facilities management, strategic planning, and operational delivery by ensuring that accurate and meaningful data informs decision-making. The post holder will lead on the maintenance, development, and continuous improvement of Estates and Facilities software systems, ensuring alignment with NHS data governance standards, regulatory compliance, and operational efficiency. This includes overseeing CAFM system performance, space utilisation data, ERIC submissions, and integration with statutory compliance and property systems.
Main duties of the job
System Management & Development
Lead the administration, development, and integration of the CAFM system and act as the subject matter expert for all Estates and Facilities software systems . Support the rationalisation of legacy systems and oversee safe data migration.
Space and Asset Data
Maintain accurate records of property space data and support the annual ERIC return. Undertake site audits and manage measured surveys to verify 'as-built' information. Ensure all physical changes to the estate are reflected in the CAFM system and CAD drawings, ensure space data reflects service delivery changes and capital works.
Compliance & Reporting
Support the submission of statutory data. Develop and manage automated data routines. Lead on the analysis and presentation of data to identify trends, performance gaps, and opportunities for improvement. Ensure asset and condition data supports six-facet survey outputs and capital planning processes.
Finance & Budget Alignment
Work closely with Finance Business Partners. Provide data to support Cost Improvement Programmes (CIPs) and strategic investment planning.
Training & User Support
Deliver training and ongoing support to CAFM system users across Estates and Facilities teams. Create guidance documents and user protocols.
Governance & Assurance
Ensure all system use and data outputs comply with regulations. Maintain audit trails and implement controls to ensure data accuracy, completeness, and security.
Working for our organisation
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Detailed job description and main responsibilities
System Management & Development
· Lead the administration, development, and integration of the CAFM system to support operational, strategic, and statutory requirements.
· Ensure the CAFM system supports compliance with HTM and relevant statutory standards (e.g., PPM, fire safety, water hygiene).
· Act as the subject matter expert for all Estates and Facilities software systems and ensure alignment with NHS Digital and DSPT standards.
· Liaise with the Trust’s Technical Services team, Digital Services, and third-party suppliers to optimise system functionality and drive efficiencies.
· Support the rationalisation of legacy systems and oversee safe data migration and integration.
Space and Asset Data
· Maintain accurate records of property space data in line with NHS guidelines and support the annual ERIC return.
· Undertake site audits and manage measured surveys to verify 'as-built' information.
· Ensure all physical changes to the estate are reflected in the CAFM system and CAD drawings.
· Collaborate with the Property Services Manager and Capital Projects to ensure space data reflects service delivery changes and capital works.
Compliance & Reporting
· Support the submission of statutory data (ERIC, Model Hospital, PLACE, etc.) ensuring data integrity and timeliness.
· Develop and manage automated data routines to streamline input from PPM, Helpdesk, and Property Management modules.
· Lead on the analysis and presentation of data to identify trends, performance gaps, and opportunities for improvement across Estates and Facilities.
· Ensure asset and condition data supports six-facet survey outputs and capital planning processes.
Finance & Budget Alignment
· Work closely with Finance Business Partners to compile and submit monthly expenditure reports on reactive and planned maintenance.
· Provide data to support Cost Improvement Programmes (CIPs) and strategic investment planning.
Training & User Support
· Deliver training and ongoing support to CAFM system users across Estates and Facilities teams.
· Create guidance documents and user protocols to ensure consistent and secure system usage.
Governance & Assurance
· Ensure all system use and data outputs comply with Information Governance and Data Protection regulations.
· Maintain audit trails and implement controls to ensure data accuracy, completeness, and security.
Person specification
Knowledge and Skills:
Essential criteria
- Advanced knowledge of CAFM systems and their integration with Estates operations
- In-depth knowledge of NHS Estates datasets (e.g. ERIC, Model Hospital, 6- Facet surveys)
- Data analysis, reporting and presentation skills using tools like Excel, Power BI
- Knowledge of statutory compliance standards (HTMs, SFG20, DSP Toolkit)
- Excellent interpersonal and communication skills
- Ability to manage multiple priorities and meet deadlines under pressure
Desirable criteria
- Awareness of NHS digital transformation and governance frameworks
- Familiarity with BIM and CAD systems
Experience
Essential criteria
- Experience of working in a CAFM or Estates data management role within the NHS or healthcare sector
- Experience managing complex Estates data across systems (PPM, compliance, helpdesk)
- Experience compiling statutory NHS returns (e.g., ERIC, PLACE, Model Hospital)
- Experience delivering user training and ongoing support for digital systems
Desirable criteria
- Experience contributing to strategic Estates or digital transformation projects
Qualifications
Essential criteria
- Degree in a relevant subject (e.g., Information Systems, Engineering, Estates Management) or equivalent experience
Desirable criteria
- CAFM system certification or training (e.g., MICAD, Concept Evolution)
- Project management qualification (e.g., PRINCE2, Agile)
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- John Knight
- Job title
- Head of Estates
- Email address
- [email protected]
- Telephone number
- 01914452329
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