Job summary
- Main area
- Pharmacy Dispensing Assistant
- Grade
- QF0B-319
- Contract
- Permanent
- Hours
- Part time - 34 hours per week (Monday to Friday)
- Job ref
- 297-QEF-8047961
- Employer
- QE Facilities
- Employer type
- NHS
- Site
- QE Hospital, Gateshead
- Town
- Gateshead
- Salary
- £26,161.77 pro rata
- Closing
- 19/06/2026 23:59
Employer heading
Pharmacy Dispensing Assistant
QF0B-319
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment or education references covering 3 years. If you have gaps you will be required to provide character references. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment or education references covering 3 years. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
Job overview
This is an exciting opportunity to join a growing Pharmacy team within the QE Facilities Outpatient Dispensary at the Queen Elizabeth Hospital, Gateshead, delivering a high-quality service to Gateshead Health NHS Foundation Trust.
You will support the supply of a wide range of medicines, including specialist and high-risk therapies such as oral chemotherapy, IVF treatments, and other high-cost medicines.
As a Pharmacy Dispensing Assistant, you will play a key role in providing a patient-focused, efficient, and accurate dispensing service, while supporting stock management and wider operations of the pharmacy.
This role is ideal for a motivated individual looking to develop their knowledge and experience within a busy hospital environment, gaining exposure to specialist services and contributing to an evolving and forward-thinking team.
Main duties of the job
- Support the dispensing of outpatient prescriptions, including specialist medicines such as oral chemotherapy and IVF treatments.
- Work as part of the pharmacy team to deliver a high-quality, patient-focused service.
- Provide support across all Pharmacy operations as required.
- Assist in maintaining legal, regulatory, and professional standards within a GPhC-registered pharmacy.
- Use pharmacy systems to support stock ordering, control, and accurate patient medication records.
- Participate in stock management processes including ordering, receipt, expiry checking, and discrepancy reporting.
- Assist with prescription reception, processing, and transfer in line with standard operating procedures.
- Handle patient queries and provide appropriate advice, referring to the Pharmacist when required.
- Support the achievement of Pharmacy KPIs through accurate and timely dispensing and administrative work.
- Contribute to the smooth day-to-day running of the dispensary and wider pharmacy service.
Working for our organisation
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
Detailed job description and main responsibilities
- Dispense prescriptions and medicines accurately and efficiently, ensuring compliance with legal and professional requirements.
- Support the safe supply of specialist and high-risk medicines, maintaining a high level of attention to detail.
- Maintain accurate Patient Medication Records (PMR) and ensure correct allocation of stock to patients and cost centres.
- Use pharmacy stock management systems to support ordering, control, and audit processes.
- Collate, check, and prepare medicines and deliveries for collection or onward distribution.
- Participate in stock checks and support investigation and resolution of discrepancies.
- Assist with procurement and invoicing processes, including reconciliation of delivery notes and supplier documentation.
- Support financial and administrative tasks, including processing credits, managing returns, and maintaining audit trails.
- Contribute to data collection and reporting for activity, performance, and audit purposes.
- Maintain accurate documentation to support governance, quality assurance, and compliance requirements.
- Provide support at the pharmacy counter, including prescription reception and handling transactions.
- Work within SOPs and pharmacy policies, understanding when to escalate queries to a Pharmacist or Pharmacy Manager.
- Contribute to continuous improvement and service development within the Outpatient Pharmacy.
- Support training and development by maintaining competence and participating in appraisal processes.
Person specification
Knowledge
Essential criteria
- Knowledge of the Laws, Guidelines and Standards for medicine supply from a GPhC Pharmacy
- Excellent communication and customer skills for public and healthcare professionals
- Accurate data entry and record keeping
- Demonstrate an appropriate level of IT skills
- Demonstrate appropriate level of organisational skills
Qualifications
Essential criteria
- Pharmacy Service Skills NVQ Level 2 (QCF) Qualification for Dispensing Pharmacy Assistants or a Community Pharmacy dispensing qualification
Experience
Essential criteria
- Dispensing Pharmacy Assistant experience in Hospital Pharmacy or Community Pharmacy
Desirable criteria
- Experience in administrative or stock management processes
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Carly Resant
- Job title
- Pharmacy Manager
- Email address
- [email protected]
- Telephone number
- 0191 445 5374
List jobs with QE Facilities in Health Science Services or all sectors