Job summary
- Main area
- Facilities
- Grade
- Band A (£12.51 per hour)
- Contract
- Permanent
- Hours
- Part time - 20 hours per week (7:30- 11:30am Mon - Fri Including Bank Holidays)
- Job ref
- 263-SOL-FAC26-012
- Employer
- NTW Solutions
- Employer type
- NHS
- Site
- St Nicholas Hospital
- Town
- Gosforth
- Salary
- £24,465 per annum pro rata
- Closing
- 15/03/2026 23:59
Employer heading
Administration Assistant
Band A (£12.51 per hour)
We are really glad you are thinking of working with us. We provide important services to the NHS and other partners. We have a range of roles and working here is varied and interesting and you can make a positive difference to people’s lives.
Our people are at the absolute heart of what we do and our services are based on having great people work for us. We know from our staff survey that people like working here and people love the friendly and supportive teams we have.
We care about our staff and provide great benefits and have a range of health and wellbeing support available. We strive to be a great and inclusive place to work and having an inclusive workforce is something we are passionate about.
Job overview
Join us as a Administration Assistant!
We are recruiting to the Office Team at St Nicholas Hospital to work within our friendly Catering Department.
This post is offered at 20 hours per week, 7:30am-11:30am Monday - Friday including Bank Holidays.
Main duties of the job
- Collate Patient Menus for Central Catering
- Data inputting including financial charges
- Assist with maintenance of processes and systems
- Answer phone calls and email queries
- Manage joint email inboxes as required
Working for our organisation
NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.
We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.
We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.
We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.
Detailed job description and main responsibilities
Please find attached job description for full details.
Pay: Band A (£12.51 per hour)
We are proud to be a Real Living Wage Employer, which means we’ll top up your hourly salary to £12.60 per hour.
There is potential to earn more, with enhancements offered for weekend and bank holiday work. Please get in touch to find out more.
We welcome your application.
Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/AfC terms).
If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.
Anyone currently paying into the NHS Pension scheme will be able to retain this.
Person specification
Skills & Knowledge
Essential criteria
- Proven ability to use Microsoft Office and related packages including databases, spreadsheets, inputting and updating electronic information.
- Good communication skills.
Desirable criteria
- Customer services experience including handling queries, complaints or sensitive information.
Education and Qualifications
Essential criteria
- Educated to a good level of GCSE Education or equivalent level.
Desirable criteria
- Computer skills qualification at level 3 or equivalent experience
Experience
Desirable criteria
- Experience of providing administrative support to teams.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Laura Webb
- Job title
- Admin Officer
- Email address
- [email protected]
- Telephone number
- 0191 246 7377
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