Job overview

Part Time & Full Time Contracts Available!

An exciting opportunity has arisen within our Transcription team to recruit some new Transcriptionists.  Our Team receive dictations from clinical staff working primarily with patients accessing mental health services.  We type or proof read and edit these dictations and add the finished script to the patient’s medical record, ready for the clinician to validate.

 Our Transcriptionists work from their own homes, with our equipment, and we provide a 24 hour service, across all seven days of the week. 

 For this recruitment we are only looking to hear from applicants who are able to work one or two nightshifts per week, combined with some daytime hours. 

 Although our Transcriptionists are home workers, the Team Leads regularly work from Monkwearmouth Hospital in Sunderland, Tyne and Wear, so applicants must be able to travel to this site to collect and return equipment, and for meetings / other ad hoc reasons as needed.  We anticipate a maximum of 4 visits to site per year but this could vary, therefore the ability to travel here independently is essential.  Applicants must have a fast and reliable internet connection and space within their home to allow comfortable, effective and safe home working. 

Main duties of the job

 The main duties of the job;

·       Audio typing (at least 50wpm – this will be tested as part of the interview process)

·       Proof reading

·       Use of our patient information system (Rio) and other systems to save data into patient records

·       Shift work

 The shifts available range from 4 to 9.5 hours in length and we could accommodate applicants who are looking for either full or part-time positions.   

Ideally, you will have experience of working in the NHS, be able to work both independently and as part of a team, with a good understanding of English grammar, a working knowledge of Microsoft Word and Outlook, and be confident with IT equipment.  Accuracy, dedication and flexibility are essential as this is a 24/7 service operating 365 days per year with set turnaround times for work and high quality standards. 

Working for our organisation

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from ethnic minorities, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

We make a difference to people’s lives and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.