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Trosolwg o'r swydd

We are looking for a band 2 clinical assessment service administration assistant to support the smooth running of the service. This is a full time   month post to cover maternity and includes working out of hours, weekends and bank holidays until January 2025
Duties include booking patient appointments and ensuring the smooth running of the clinical assessment administration service. 
Based at our Bernicia House site- NEAS HQ.

Prif ddyletswyddau'r swydd

Booking patient appointments for our clinical assessment service, speaking to patients on the phone. Processing police requests. General admin tasks

Good administration skills, high level of attention to detail, good computer skills, empathy and a good telephone manner are required.

Gweithio i'n sefydliad

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.