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Job summary

Main area
Pateint focused service
Grade
QF0A-10
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
297-QEF-7198478
Employer
QE Facilities
Employer type
NHS
Site
Queen Elizabeth Hopsital
Town
Newcastle Gateshead
Salary
£23,875 per annum
Closing
24/06/2025 23:59

Employer heading

QE Facilities logo

Security Officer

QF0A-10

In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible  

IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM

All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment or education references covering 3 years. If you have gaps you will be required to provide character references. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment or education references covering 3 years. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.


Job overview

To act as part of a Healthcare Security Team that delivers patient and staff safety support, car park customer services, crime prevention patrols and Facilities support services. 

Main duties of the job

  • To carry out internal and external patrols of all Gateshead Health NHS Foundation Trust premises to deter crime, vandalism and acts of violence against Trust staff and assets.
  • To respond to all patient and staff safety incidents.
  • CCTV operation and monitoring including the processing of data requested by the Police for client approval.
  • To provide an on-site and off-site alarm response service.
  • The support and management of clinically related challenging behaviour.
  • To complete comprehensive incident reports and associated assignment documentation.
  • To liaise with Police as required for incident management.
  • To provide escort duties if and when required.
  • To provide general assistance to all staff, visitors and patients.
  • The operation of all car parking systems including barrier management and first line response fault fixing, consumable replenishment and the collections of takings.
  • Report building defects to ensure remedial action is taken

Working for our organisation

QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.

We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA). 

In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.

QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.

We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement. 

Detailed job description and main responsibilities

·         Develop and maintain a good rapport with Service Users - Nursing/Clinical Staff, Patients and Relatives being polite and courteous at all times.

·         Ability to work individually and as part of the wider team.

·         Maintain confidentiality at all times

Attend staff meetings and communication briefs as required

Person specification

Lincensing and certification

Desirable criteria
  • SIA Badge

Experience

Desirable criteria
  • Experience in Security

Employer certification / accreditation badges

Better Health at Work Award

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Andrew Chikungwa
Job title
Acting Head of Porters and Security
Email address
[email protected]
Telephone number
01914458518
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