Job summary
- Main area
- Finance
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 319-7415879JN-A
- Employer
- Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Cobalt
- Town
- Newcastle Upon Tyne
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 19/10/2025 23:59
Employer heading
Finance Officer
NHS AfC: Band 3
Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- On-site nursery places via salary sacrifice
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
Job overview
The Financial Services Officer will support the Accounts Receivables Finance team in the verification and preparation of debtor invoices, and income received.
Responsible for preparing and inputting data to computer systems, analysing data, ensuring that control accounts are accurate and providing assistance to the team.
Handles routine queries via both email and telephone from staff, customers, suppliers, and patients, investigating as needed to ensure issues are addressed in a timely and effective manner.
Understands the critical role their contribution plays in ensuring timely and accurate invoice processing, and recognises its direct impact on the team’s key performance indicators helping to maintain both excellent customer service and healthy Trust cash flow
Main duties of the job
Ensures all financial invoices, receipts, credit notes, income and payments are processed in accordance with standard operating procedures, and in line with financial timescales.
Inputs data into the General Ledger using journals.
Supports the delivery of key performance indicators for the Team.
Ensures that information is provided according to statutory return guidelines (SFIs) and expectations.
Investigates queries from Staff and Customers which could include late or non-payment of invoices and invoice price. Responsible for working directly with relevant parties to resolve issues quickly and agree workable solutions.
Responsibility for managing a range of Customer Accounts, requiring strong interpersonal and analysis skills, and an ability to develop appropriate plans and solutions, which meet the needs of both the customer and the Trust.
Will handle some complex calculations, analysis, and reconciliations, including VAT.
Inputs and updates customer accounts onto financial systems such as Oracle.
Participates in any mandatory, statutory or development training as required.
Demonstrates flexibility and agility to handle other tasks and duties as needed to meet the needs of the Team and Department.
May be required to work across various Trust sites.
Working for our organisation
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached withing the supporting documents.
Person specification
Qualifications
Essential criteria
- 5 GCSEs, including Mathematics and English at grades 4 or above, or equivalent.
- Proficient in use of Excel and other Microsoft packages
- NVQ level 3, Association of Accounting Technicians (AAT) Intermediate Level or equivalent qualification or equivalent experience.
- NVQ level 3, Association of Accounting Technicians (AAT) Intermediate Level or equivalent qualification or equivalent experience.
Experience
Desirable criteria
- Experience of using databases
- Knowledge of PAS system
- Knowledge of Oracle finance system
- Knowledge of Legasys system
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Sara Noon
- Job title
- Deputy Head of Financial Services
- Email address
- [email protected]
- Telephone number
- 0191 2031563
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