Job overview

This is a varied and important role within our Stores team, helping to ensure wards and departments receive the supplies they need to deliver safe and effective services. You will play a key part in managing deliveries, maintaining stock levels and supporting the smooth running of our supply chain operations.

A significant part of the role involves working in cold-store environments, with temperatures as low as -22°C. Full protective clothing and equipment will be provided, along with regular breaks to support your wellbeing while working in these conditions.

We are looking for someone who is organised, reliable and able to work accurately in a busy environment. You will be comfortable using computer systems, handling stock and communicating with colleagues, suppliers and service users to resolve

Main duties of the job

This role will involves spending up to 60% of your working week in temperatures as low as -22*C. Substantial PPE will be provided though and regular breaks from the extreme cold environment are also expected to be taken

You will need to ensure all deliveries are accepted and fully accounted for, correctly sorted and or put away in the correct areas and, when required, repackaged correctly for further distribution to wards and departments

You are expected to flag missing or damaged items to the Store Manager in a timely manner so they can rectify this issue

You will be expected to assist with the completion of weekly stock takes in multiple storage areas to ensure we maintain robust stock and wastage control

You will also be expected to handle queries and solve problems that will come from various parties both via phone and email, regarding deliveries and goods

You may come into contact with patients and need to be conscious of your safety as well as mindful of their needs. In addition, you may be present during difficult situations

You will have access to information and you will carry out training to understand what steps to take to make sure it is protected and remains confidential

You will have regard to health and safety and infection prevention and control and follow the correct procedures for carrying out your tasks at all times

You will demonstrate our company values of being caring and compassionate, respectful, and honest and transparent in all that you do

Working for our organisation

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.