Job summary
- Main area
- Pharmacy
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 319-7399904JA-A
- Employer
- Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- North Tyneside General Hospital
- Town
- North Shields
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 24/09/2025 23:59
Employer heading

Assistant Pharmacy Directorate Secretary
NHS AfC: Band 3
Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- On-site nursery places via salary sacrifice
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
Job overview
We are looking for an enthusiastic and motivated individual to join our busy team within the Pharmacy department. Applications are invited from suitably qualified and experienced candidates to join our administrative team to provide secretarial support.
This post will be full time Monday to Friday and worked on flexi time (which can be explained further to the successful candidate).
This will be working within the Pharmacy Team based at North Tyneside General Hospital. The successful candidates may be required to work elsewhere in the Trust.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
To provide secretarial support to the Chief Pharmacist/Clinical Director for Medicines Management, deputies and Pharmacy Senior Management Team (PSMT), in addition to maintain effective administrative systems to enable the efficient running of the department.
Working for our organisation
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital.
We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us.
We have one of the most extensive patient experience programmes of any trust in England.
Detailed job description and main responsibilities
The post holder will be expected to (see job description for full details)
Arrange an array of meetings/activities which are important and complex, comparing a range of options which are often conflicting
Provide and maintain a high quality administrative and secretarial service, ensuring the office is organised, efficient and effective and accepting accountability for such in order to assist the Chief Pharmacist/Clinical Director for Medicines management and their team to deliver patient care.
Be a point of contact for patients/other users of Pharmacy Services, who may wish to speak to the Chief Pharmacist/Clinical Director for Medicines Management or members of the Pharmacy Senior Management Team.
Assist the Chief Pharmacist/Clinical Director for Medicines Management and the Pharmacy Senior Management Team in monitoring sickness absence, annual leave, special leave, lieu time and study leave of pharmacy staff.
Person specification
Qualifications / Professional Registration
Essential criteria
- Level 2 (I.e. GCSE Grade C or above) in English Language and Mathematics (or equivalent numeracy and literacy skills)
- Level 3 qualification in Business Administration plus further specialist knowledge (or working towards) or equivalent level of experience.
- IT skills to at least ICDL standard, or equivalent experience, including standard Microsoft Office software
Experience and knowledge
Essential criteria
- Good knowledge of full range of administrative and organisational policies/procedures
- Experience of working in environment dealing with confidential issues
Desirable criteria
- Previous secretarial/administration experience
- Experience of working in the NHS
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- David Fisher
- Job title
- Deputy Chief Pharmacist
- Email address
- [email protected]
- Telephone number
- 01912932729
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