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Job summary

Main area
Clerical Assistant AAA Screening Lancashire & South Cumbria
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 22.5 hours per week (Monday - Wednesday 09.00 - 17.00 Office Based)
Job ref
297-7345012
Employer
Gateshead Health NHS Foundation Trust
Employer type
NHS
Site
Preston Business centre
Town
Preston
Salary
£24,465 0
Salary period
Yearly
Closing
27/08/2025 08:00

Employer heading

Gateshead Health NHS Foundation Trust logo

Clerical assistant

NHS AfC: Band 2

In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible  

IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM

All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.

PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register  or are registered with the DBS update service where a DBS is required. 

All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.

 

Job overview

We are looking for a friendly individual with initiative and a positive approach to work as part of a team for the Lancashire & South Cumbria Abdominal Aortic Aneurysm Screening Programme, based within Preston Business Centre, Preston, and Lancashire.  

You will ensure provision of an effective and efficient administration office. There will be a need to assist with data entry and actively monitor appointments using the relevant I.T software systems.

The post holder will have the ability to communicate positively at all levels as well as being able to manage own workload by prioritising tasks accordingly to meet national screening targets.

The successful candidate will be educated to GCSE standard or equivalent and have working knowledge of Microsoft Window package and possess good interpersonal and organisational skills, be a team player and work individually using initiative.

A flexible approach to work within the core hours of the service: Monday to Friday 8am to 8pm and occasional Saturdays is essential to meet service needs.

Main duties of the job

To work as a team member within the admin office and provide a comprehensive administration role for the AAA Screening Programme.

To assist with data entry for the National Abdominal Aortic Aneurysm Screening Programme

To actively monitor appointments for AAA screening using the relevant screening software systems

To handle any queries or telephone enquiries in an accurate and professional manner

To deal with patient’s notes and ensure they are kept safely, properly updated and the confidentiality of the information contained within is maintained

Manage own workload by prioritising tasks accordingly in order to meet screening targets and deadlines.

Carry out general administration duties e.g. filing, photocopying etc

Working for our organisation

This post is based in Preston Lancashire however you will be employed by Gateshead NHS Foundation trust which is based in the North East of England and provides a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us. 

Detailed job description and main responsibilities

To assist with data entry for the National Abdominal Aortic Aneurysm Screening Programme

To actively monitor appointments for AAA screening using the relevant screening software systems

To handle any queries or telephone enquiries in an accurate and professional manner

To deal with patient’s notes and ensure they are kept safely, properly updated and the confidentiality of the information contained within is maintained

Manage own workload by prioritising tasks accordingly in order to meet screening targets and deadlines.

Carry out general administration duties e.g. filing, photocopying etc

Deal with anxious patients with tact, persuasion, patience and discretion

Demonstrate a sensitive and professional approach to client groups

Recognise where communication difficulties arise and overcome barriers to understanding

Work alongside other screening staff within the Business Unit

Keeps the senior staff informed of workload and seeks advice where necessary

Handle routine and non-routine enquiries by letter/fax/email and telephone

Works within agreed protocols maintaining patient confidentiality at all times

Carries out duties in accordance with the Data Protection Act

Participates in service reviews and actively put forward suggestions for improvement for own work area

Assist with the investigation of any complaints, adhering to strict deadlines as per Trust policy

Maintains a safe and clean environment in accordance with the Trusts Health & Safety policy

Person specification

Essential

Essential criteria
  • 5 GCSE or equivalent, including English, Maths, and Science
  • Good communication skills
Desirable criteria
  • Knowledge of Microsoft office packages

Desirable

Desirable criteria
  • Knowledge of Microsoft office packages

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Better Health at Work Award

Documents to download

Apply online now

Further details / informal visits contact

Name
Carole Williams
Job title
Programme Lead
Email address
[email protected]
Telephone number
01772 521943
Additional information

Chaya Reddy   01772 521944

Rebecca Porter   01772 521941 / 07590 438736

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