Job summary
- Main area
- 317 Domestics Leazes Wing - RVI
- Grade
- Band 3
- Contract
- Permanent: various patterns
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 317-2025-22-10-DR
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Victoria Infirmary
- Town
- 317 02 Royal Victoria Infirmary
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 01/06/2025 23:59
- Interview date
- 16/06/2025
Employer heading
Domestic Supervisor
Band 3
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
We are looking for dynamic, motivated, passionate individuals to join our team.
We are a multi disciplinary team with over 400 staff and we pride ourselves in achieving the highest standards of cleaning through out the Hospital by working in line with National standards.
We are looking for motivated individuals to join our team within Hotel Services, so if you hold or are working towards an NVQ level 3 or Equivalent qualification this role this maybe for you.
The ideal candidates will be able to demonstrate excellent communication, time management skills and be able to motivate large staffing groups.
Being able to work as part of a team and also on your own initiative, flexibility to business needs is paramount to this role.
PREVIOUS APPLICANTS NEED NOT APPLY
Various hours of post are as follows:
07:00-15:00 Monday to Friday (37.5 hours) to supervise Domestic Assistants
07:00-15:00 Monday to Friday (37.5 hours) to supervise Linen Room Department staff
06:00-14:00 Saturday & Sunday (15 hours) to supervise Rapid Response team
- Interview Date: 16 June 2025
-
37 hours 30 minutes/week or 15 hours/week- Part time or full time hours available/flexible working required.
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENICES PLEASE
Main duties of the job
Based in the RVI, the post holder will provide supervisory support to all domestic, linen room and rapid response staff. The post holder will be responsible for providing supervisory cover to the hotel services domestic team, to be responsible for the supervision of cleaning methods and frequencies in designated areas of the hospital, ensuring that the required standards are achieved in line with Infection Control and national standards. The post holder will also be responsible for carrying out audits, and ensuring any further actions required are undertaken.
Part time or full time post to supervise domestic assistants. The role involves training on specific machinery, correct cleaning methods and ensure mandatory training is kept up to date. To work with the teams to ensure we provide a efficient and effective rapid response service to the trust.
Carry out appraisals within a timely manner and help to action any further development plans.
Flexibility in the role is a must due to business demands.
Working for our organisation
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
- To be responsible for the supervision of cleaning methods and frequencies in a designated area of the hospital, ensuring that the required standards are achieved.
- To supervise the domestic assistants, linen room assistants, linen room porters and rapid response team to ensure that their duties are carried out safely and using correct procedures and materials at frequencies laid down in the specification of work.
- Also the training of domestics to use machinery and the correct methods of cleaning.
- To ensure timely completion of PLB/appraisals for domestic staff.
- To ensure all mandatory training is completed on time.
- To adhere to the civility charter and display good practice.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person specification
KNOWLEDGE
Essential criteria
- Knowledge of technical aspects of the job, e.g. machinery, cleaning materials, products and processes
SKILLS
Essential criteria
- Supervisory, leadership and motivation skills
- Good communication skills
- IT skills essential to the role.
Experience
Essential criteria
- Experience of working in domestic services environment
Desirable criteria
- Previous experience in the Cleaning Industry
- Previous Supervisory experience
Qualifications
Essential criteria
- NVQ Level 3 or equivalent qualification such as BICS (or working towards)
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Marlena Swachta
- Job title
- Assistant Hotel Services Manager
- Email address
- [email protected]
- Telephone number
- 0191 2824356
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