Job summary
- Main area
- 317 Midwifery Ward 32/ 33 Post Natal - RVI
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 317-2025-35-21-DR
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Victoria Infirmary
- Town
- 317 02 Royal Victoria Infirmary
- Salary
- £24,937 - £26,598 pro rata
- Salary period
- Yearly
- Closing
- 02/09/2025 23:59
- Interview date
- 15/09/2025
Employer heading

Maternity Support Worker
Band 3
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
Are you caring, conscientious and motivated with a passion to work as a Maternity Support Worker at Newcastle upon Tyne Hospitals. You will work as an effective member of the team to provide quality, compassionate care for woman, babies and their families under the supervision of multi-disciplinary colleagues.
Full and part time hours are available. Flexibility is offered within this post can include nights, weekends, and bank holidays. Successful candidates will be supported to work towards the Care Certificate, with further development opportunities in line with Health Education England: Maternity Support Worker Competency, Education and Career Development Framework.
- Interview date: Monday 15 September 2025
- Full & Part Time Hours/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
We are looking for individuals who are motivated, enthusiastic and have a distinct passion for caring for woman, babies, and their families; to support compassionate holistic care across the antenatal, intrapartum and postnatal period.
The postholder will undertake clinical tasks such as venepuncture of adults, neonatal capillary blood sampling via heel prick and Newborn Blood Screening tests as well as undertaking and recording both maternal and neonatal observations and escalating to Midwife, Nurse or Doctor should concerns be identified.
You will be able to provide public health information to parents and families around immunisations, screening, healthy pregnancy advice and safe sleeping
As a Maternity Support Worker, you will have a key role to support women in their chosen method of infant feeding in line with UNICEF Baby Friendly Initiatives and the practical skills required to care for a baby; these include, skin to skin, positioning and attachment, hand expression, the use of a breast pump and preparing artificial feeds and equipment. It is an incredibly special time in the first few days when a family has grown and this position offers the privilege to support relationships to develop as families bond.
Working for our organisation
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
· Freeman Hospital
· Royal Victoria Infirmary (RVI)
· Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
· Newcastle Dental Hospital
· Newcastle Fertility Centre
· Northern Centre for Cancer Care, North Cumbria
· Northern Genetics Service
· Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
- To provide safe and effective care during all stages of pregnancy, birth and the postnatal period to women and babies under the indirect supervision of a registered practitioner
Job Purpose
• The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to birth person centred care. The Midwife is ultimately responsible for the birth person and their baby (s), and it is under direct or in-direct supervision of the midwife that the MSW assists with and provides clinical care following completion of any relevant or appropriate training.
• The employee will be provided with appropriate training for the clinical setting in which they are working. These settings may include antenatal inpatient or outpatient care, intrapartum inpatient care and postnatal inpatient and community care.
Person specification
Qualifications & Education
Essential criteria
- NVQ level 3 in healthcare or equivalent or equivalent experience
- GCSE Maths Grades A-C, Levels 4-9, or Functional Skills Level 2 or equivalent
- Care Certificate or commitment to complete care certificate within 12 months
Knowledge & Experience
Essential criteria
- Previous experience working within a Healthcare setting.
Desirable criteria
- Previous experience within Maternity Services
- Completion of MSW competency framework
Skills & Abilities
Essential criteria
- Basic IT skills
- Good interpersonal and communication skills
- Ability to work effectively under indirect supervision, as part of the multi-disciplinary team
- Able to meet any travel requirements of the role.
- Ability to meet basic care needs of patients
- Understanding of confidentiality.
- Good communication skills
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rachael Fazakerley
- Job title
- Deputy Matron
- Email address
- [email protected]
- Telephone number
- 0191 9177303
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