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Job summary

Main area
317 Pharmacy Manufacturing Unit
Grade
PPU Range 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
317-2025-21-052
Employer
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Victoria Infirmary
Town
317 02 Royal Victoria Infirmary
Salary
£24,087 - £25,742 per annum
Salary period
Yearly
Closing
07/07/2025 23:59
Interview date
30/07/2025

Employer heading

The Newcastle upon Tyne Hospitals NHS Foundation Trust logo

Senior Quality Control Operative

PPU Range 3

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. 

Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

The candidate will be working with the Quality Assurance and Quality Control team based in the Quality Control Laboratory within the Pharmacy Production Unit at the Royal Victoria Infirmary to support the Quality Assurance team.

 The role will primarily involve daily assessments of unlicensed medicines received, which will involve attention to detail, documentation and IT skills. There will also be scope for assessments of other material received such as packaging components and consumables, and if the candidate has the correct skills to support scheduled tasks within the QC Laboratory.

  • Interview Date Wednesday 30 July 2025
  • 37 Hours 30 Minutes/Week
  • You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

The Senior Quality Control Operative will be responsible for undertaking a range of duties necessary to support the Quality Assurance team and the Pharmaceutical Quality Control service to operate in an efficient, safe and effective manner.

Duties will include the daily assessment of unlicensed medicines received by the Trust. This involves following approved specifications, documenting the outcome and maintaining electronic records. All deviations from the specifications must be reported as may impact of the suitability of the unlicensed medicines for use. 

The candidate will support the QA team in other activities associated with the Pharmaceutical Quality System and Document Control. 

The candidate will also be involved in other tasks to support the Quality Laboratory such as the assessment of packaging components, managing laboratory stock levels and ensuring orders are raised and correctly processed on receipt. 

There is an in-house competency based training programme that encompasses the concepts of Quality Assurance, Good Manufacturing Practice (GMP) and Quality Control.

Suitable candidates should possess and state on their application a GCSE (Minimum Grade 4 or equivalent) in Mathematics, a Science based subject and English Language or previous relevant experience.

Working for our organisation

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

•    Freeman Hospital
•    Royal Victoria Infirmary (RVI)
•    Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
•    Newcastle Dental Hospital
•    Newcastle Fertility Centre
•    Northern Centre for Cancer Care, North Cumbria
•    Northern Genetics Service
•    Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. 

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Detailed job description and main responsibilities

  • To carry out the full range of duties including receipt, processing, sampling and testing of raw materials, packaging materials and certain defined products, having successfully completed the in-house competency based training programme that encompasses the concepts of Quality Assurance, GMP and Quality Control.
  • To liaise with external organisations to source certification for raw materials and packaging materials.
  • Assist in the product releasing process by transferring released items from quarantine to the Production Store.
  • To send samples off site to a contract laboratory ensuring all documentation is completed. To receive completed results and file appropriately.
  • Assist in the inputting of environmental monitoring results into the database.
  • To maintain stock levels of analytical reagents and chemicals in the QC Lab.
  • To prepare orders, check all analytical reagents and chemicals on receipt and ensure they are correctly stored and documentation processes completed.
  • To ensure that used laboratory glassware is cleaned, dried, and returned to the appropriate storage thus avoiding cross contamination and the invalidation of analytical results.
  • Assist the Trust Quality Controller and other QC/QA staff by photocopying and distributing approved copies of authorised documentation.
  • Assists in the training of rotational staff assigned to the QC Laboratory.
  • Storage and organisation of reference samples and destruction when appropriate.
  • Complete the daily equipment checks.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person specification

KNOWLEDGE

Essential criteria
  • Demonstrate knowledge and understanding of the duties carried out within the role
  • Understanding and appreciation of Chemistry
  • An understanding of some of the hazards associated with handling solid and liquid chemicals
  • Knowledge of GLP (Good Laboratory Practice) or GMP (Good Manufacturing Practice)
Desirable criteria
  • Working knowledge of Microsoft computer systems

SKILLS

Essential criteria
  • Good organisational skills
  • Good oral communication
  • Good written communication
  • Ability to maintain high level of accuracy in a busy environment
  • Capable of working with minimum supervision
  • Able to demonstrate good manual dexterity

EXPERIENCE

Desirable criteria
  • Previous experience of GLP or GMP
  • Competence in the undertaking and organisation of delegated tasks associated with ordering and receipt of chemicals and reagents and distribution of approved documentation

QUALIFICATIONS

Essential criteria
  • GCSE (Minimum Grade 4) in Maths, a Science based subject and English Language or equivalent qualification or previous relevant experience
Desirable criteria
  • A Level Chemistry or equivalent qualification

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Mindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Better Health at Work Award - Maintaining ExcellenceDefence Employer Recognition Scheme (ERS) - GoldCycle Friendly Employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Laura Palmer
Job title
Laboratory Manager
Email address
[email protected]
Telephone number
0191 2820920
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