Job summary
- Main area
- Computer Networking
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 319-7440955JN
- Employer
- Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Northumbria Manufactoring Hub
- Town
- Seaton Delaval
- Salary
- £31,049 - £37,796 Per Annum
- Salary period
- Yearly
- Closing
- 24/09/2025 23:59
Employer heading
Network Operations Engineer
Band 5
Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- On-site nursery places via salary sacrifice
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
Job overview
Northumbria Healthcare NHS Foundation Trust provides health and social care services in acute and primary care settings, community hospitals, and care centres, through the 11,000 employed staff. The Trust spans over two counties of North Tyneside and Northumberland, and has a main WAN MPLS between the main hospitals in those regions.
Northumbria Digital Services team provide, IT services to all of the Trusts directorates, departments and subsidiaries and this role is to support the team to ensure the campus LAN, WAN and Wi-Fi services are correctly designed, implemented, secured and supported to match the digital delivery needs and ambitions of the Trusts digital strategy.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
Responsible for the management and performance of client network infrastructure LAN/WAN, WLAN and DC, providing pro-active support to ensure maximum availability of service in line with Trust service level agreements.
To be a point of escalation through the network operational team, from the digital services department and the Network technician, engineer and associate roles.
Working for our organisation
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England?
Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.
Detailed job description and main responsibilities
- To provide support for the Trust’s Wide and Local Area Networks in conjunction with the Network Team Lead.
- Provide infrastructure support to ensure high availability, security and usability of the LAN/WAN that is transparent to users.
- To assist in the development of the data and voice network in line with the Trust policies.
- Maintenance of networked systems and, where appropriate, resolve or assist in troubleshooting any problems with those systems.
- Troubleshoot and triage all initial network related issues that occur trust wide.
- To assist with the installation of cabling throughout all of the client sites.
- To document data and voice network infrastructure as it is developed and maintained.
- To provide support to assist in the resolution of service desk incidents to agreed service levels.
- To ensure the effective operation and regular testing of telecommunications infrastructure services and systems.
- To work closely with those responsible for telecommunications operations, particularly the Contact Centre, Switchboard.
- To participate in the out of hours on-call rota.
- Demonstrate to core values and behaviours of the Trust.
Person specification
Qualifications
Essential criteria
- A level 5 qualification in a relevant computer related discipline or equivalent knowledge/experience
Experience & Knowledge
Essential criteria
- Experience of managing a Network infrastructure LAN, WAN, WLAN
- Knowledge and experience of CISCO network technologies
Desirable criteria
- Appropriate industry recognised qualifications e.g. CCNA R&S or equivalent.
Other Requirements
Essential criteria
- It is an essential requirement of the role that the post holder has a valid UK driving licence and is either a car owner and able to use the car for work purposes or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Mathew Burns
- Job title
- Infrastructure Operations Manager
- Email address
- [email protected]
- Telephone number
- 0191 607 3639
- Additional information
Please contact Digital Services admin team if above named contact is not available.
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