Job summary
- Main area
- Bank Catering Assistant
- Grade
- NHS AfC: Band 2
- Contract
- Bank
- Hours
- Flexible working - 0 hours per week (As and when)
- Job ref
- 319-7479990SC
- Employer
- Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Trustwide
- Town
- Trustwide
- Salary
- £24,465 pro rata per annum
- Salary period
- Yearly
- Closing
- 06/10/2025 23:59
Employer heading
Bank Catering Assistant
NHS AfC: Band 2
Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- On-site nursery places via salary sacrifice
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
We are proud to be one of the country’s top performing NHS trusts – rated ‘outstanding’ overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
Job overview
Northumbria Healthcare Facilities Management (NHFM) provides specialist project management, estates maintenance and a full range of facilities services. Please note that NHFML is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. The successful applicant will be an employee of the subsidiary and not the NHS. Please note the terms and conditions are closely aligned to that of the NHS.
We require reliable, enthusiastic and motivated Catering Assistants to join our bank to work within our hospital and community sites. In return you will can offer you:
- Flexible hours; choose when and where you want to work
- Competitive pay rates; including enhanced pay for unsociable hours
- Paid annual leave
- Pension scheme
- A fast-track recruitment process if you move to a substantive role
- Opportunities to work in different wards and departments, including community, dental and specialist services
- Access to Services, such as those provided by our Staff Wellbeing Team
- Ability to book your shifts from home using our online portal
- Option to block-book shifts in a set period
- SMS notifications of shift availability
- Access to staff newsletters and bulletins
- Eligible for various local and national discounts which are available to NHS staff
- Free uniform, where applicable
Main duties of the job
Our catering assistants are responsible for the preparation of foodstuffs, general cleaning of equipment and areas within the Catering Department and preparation and service of food to patients on the ward or to patients, visitors and staff in the dining room.
The role is to support high standards of care to our patients. You will need to embrace our trust values, demonstrate excellent communication skills, and have a flexible approach to your work.
We particularly require bank Catering Assistants who can cover shifts in the following areas:
- Alnwick
- Berwick
- Blyth
- Hexham
- Cramlington (NSECH)
- Ashington
- North Tyneside
We have variety of shifts across 7 days a week and there will be hours to suit all and our expectation is that you pick up a minimum of two shifts per month. Our standard hourly pay is approx. £12.51. We offer hourly pay enhancements for shifts covered at night and over the weekends. This equates to approx. £17.63 per hour on a Saturday or any weekday between the hours of 8pm and 6am, or £22.90 per hour on a Sunday or public holiday.
Working for our organisation
Northumbria Healthcare Facilities Management (NHFM) covers a large geographical area, providing safe and high-quality care in both hospital and community settings. As such we need to be able to respond quickly to meet demands caused by an increase in patient activity, staff holidays or illness. This is where our staff bank plays a vital role, providing service support 24 hours a day, 365 days of the year.
There are many reasons why people join the staff bank, some to supplement earnings, or to work around commitments such as childcare or studying, while others may wish to develop their skills and work experience. So, if having the flexibility to pick and choose your hours is important, then this may be your opportunity, Bank workers are expected to work a minimum of 2 shifts per month but if you want to work more you can. To find out more about the benefits of working on the bank visit our website www.yournorthumbriacareer.co.uk/staff-bank
Please note that it is a requirement of NHFM that all successful applicants pay for their own DBS certificate if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.
Detailed job description and main responsibilities
Responsible for the preparation of foodstuffs, general cleaning of equipment and areas within the Catering Department and preparation and service of food to patients on the ward or to patients, visitors and staff in the dining room. The post holder will be required to operate in the central dish wash area
· The receipt, checking for quality, temperature, correct quantity as per order to suppliers and the storage of such goods in the appropriate area within the time limits set out in the department policy on HACCP.
· To be able to demonstrate the ability to serve food to staff and to be able to check temperature levels and be aware of the Food Temperature Regulations.
· Operating the central dish wash machine, cleaning, drying and checking of the staff/ward crockery and cutlery.
· Preparation of vegetables, fruits and salads.
· Preparation and dispatch of meals.
· Service of food in ward areas
· Service of food in the Dining Room and associated areas and preparation of sandwiches, hot snacks and beverages where applicable.
· The cleaning and re-stacking of vending machines.
· Operation of the Staff Dining Room cash register.
· Awareness of appropriate image/appearance to suit service needs.
· To be self reliant.
· To be flexible in their working arrangements to cover for holidays and sickness and work all areas of the Catering Department when required.
· Cleaning of premises and equipment to the required standard.
· Ensures compliance with the Food Hygiene Policy and the Codes of Practice. Work in such a manner that does not contravene the Health and Safety procedures of the Hospital and the Hotel Services Department.
· Participate in training programmes relevant to efficiency, hygiene, fire drills, the requirements of the Health and Safety at Work Act 1974 and other such courses as deemed necessary for the efficient operation of the department.
· This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.
Person specification
Qualifications
Essential criteria
- Basic Food Hygiene and/or Level 1 Food Safety Certificate or must be achieved within 6 months of start date
- Basic Numerate & Literate Skills
Desirable criteria
- NVQ Level 1 or 2
- GCSE Maths and English (or equivalent)
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Katie Wright
- Job title
- Manager
- Email address
- [email protected]
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