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Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
444-7440049A-CH
Cyflogwr
Coventry and Warwickshire Partnership NHS Trust
Math o gyflogwr
NHS
Gwefan
Wayside House
Tref
Coventry
Cyflog
£24,937 - £26,598 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
05/10/2025 23:59

Teitl cyflogwr

Coventry and Warwickshire Partnership NHS Trust logo

Admin Support - Band 3

NHS AfC: Band 3

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services

We recognise the benefits of flexible working and support applications wherever possible. If you would like to work flexibly please ask the recruiting manager for more information.’

Armed Forces Community welcome to apply.

PLEASE NOTE that this vacancy can be closed as soon as sufficient applications are received. Staff at risk within the Trust will be given priority.

Use of AI when writing Job Applications

While AI tools can be helpful in generating ideas and drafting initial versions, they should never be the sole source for writing your job application.  AI cannot truly understand the specific job you’re applying for or what makes you a good fit.  Therefore, it’s crucial to personalise any AI generated content to accurately reflect your skills, experiences and aspirations.  Relying solely on AI to write your application may result in generic, impersonal and potentially inaccurate content.  Always review and refine any AI-generated text to ensure if effectively communicates your experience, skills, accomplishments, and aspirations and demonstrates your suitability for the position.

Please check your emails, including junk and spam folders, regularly throughout the process of your application for any notifications from the Recruitment Team.   If you have any queries regarding your application please phone the Partnership Trust Recruitment Department.

Candidate Information Pack

Trosolwg o'r swydd

Please note: Previous applicants need not apply.

We have an exciting opportunity to recruit a Band 3 Admin Support within our Children's Community Nursing Admin Team

We are looking for a dynamic individual with excellent communication, organisational and secretarial skills to support the administration function.

We are looking for individuals with a positive and compassionate approach to supporting patient care. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. The essential requirements of this post are good telephone manner, high level communication skills, typing letters, digital dictation and attention to detail.

You will have good organisational skills and the ability to work both independently and as part of a team. We have a full electronic patient record system which is central to our work, so accurate record keeping is critical, and you must be able to concentrate in a busy working environment.

Prif ddyletswyddau'r swydd

The successful candidates will provide an efficient and comprehensive administration service to support the wide range of nurses within the teams. We are looking for individuals with a positive and compassionate approach to supporting patient care.

They will work within a busy integrated and skill mixed Team. They will need  to be confident and empathetic in dealing with sensitive telephone calls and complaints, with an excellent telephone manner. The ability to work well as part of team is vital in this role as we rely on each other for support with work load and guidance with sensitive patient queries.

Gweithio i'n sefydliad

The service received an overall rating of Good by the CQC & Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for our services. 

At CWPT, we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

  • generous annual leave entitlement which increases during your time with us
  •  excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
  • salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
  • discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
  • wellbeing support, including an in-house counselling service, external helpline and more
  • staff networks and support group

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.  

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Good General Education (eg. GCSE English and Maths A-C)
  • QCF Business Administration Level 2
  • QCF Customer Service Level 2

Experience

Meini prawf hanfodol
  • Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
  • Experience of working in a busy office / customer care environment

Knowledge & Skills

Meini prawf hanfodol
  • Ability to manage and prioritise own workload and use own initiative
  • Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • Ability to deal professionally with enquiries from staff, service users and stakeholders
  • Ability to problem solve
  • Understand confidentiality and apply the principles in every day working practice

Bathodynnau ardystio / achredu cyflogwyr

National Interim Quality MarkNHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyMindful employer.  Being positive about mental health.Defence Employer Recognition Scheme (ERS) - Gold

Application numbers

This vacancy may close early as it may attract high number of applications. Please complete and submit your application in good time to avoid disappointment.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Kim Vicary
Teitl y swydd
Admin Team Co-Ordinator
Cyfeiriad ebost
[email protected]
Rhif ffôn
024 76961326
Gwybodaeth i gefnogi eich cais

Hours of work are:

Tuesday & Wednesday 8am - 2pm

Thursday & Friday 8am - 12.30pm

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg