Job overview

Clinical Support Officer - Band 3

Part Time 22.5 Hours, permanent role

The post holder will be required to work within a multi-disciplinary age independent 24/7 Adult Mental Health Front Door and Home treatment service.  The Mental health access hub and Home Treatment Team provides a service to people who are experiencing an acute psychiatric crisis (functional or Organic) who require urgent assessment to determine the required interventions using the least restrictive environment to facilitate recovery within the community.

The post is designed to deliver a dual function of clinical (at the discretion of the service leads) and administrative support to the team. This will include responsibilities around key tasks relating to the efficient team functioning

The post holder will adhere to all organisational systems and processes the post holder will contribute to service development will be required to undertake delegated responsibilities as appropriate whilst upholding the visions and values of the organisation.

Main duties of the job

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.  

Provide an administrative service including word processing, drafting, and producing for example, meetings and Clinical Review notes and reports where required.

Undertaking general office duties as required including filing, collating and distributing information.

Maintain all spread sheets and databases including the production of regular information reports as required.

Be responsible for organising and servicing team meetings/events as required, including room bookings, note taking, transcription and circulation

Meet tight deadlines

Provide flexible administrative and clinical cover as required.

To work flexibly Primarily 9-5  To be gathering information from a variety of sources as requested by the Team

To feedback any clinical information to the Team

To maintain contemporaneous clinical documentation utilising electronic and other means with appropriate supervisions and support

To liaise with other professionals external to the team as appropriate

The job involves taking part in the assistance of clinical work as and when required. And take part in the formulation of outcome plans devised in collaboration with the service user and other professionals and carers

Promoting equality and diversity and inclusive practice.

Working for our organisation

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day.