Job overview

An exciting opportunity has arrisen within Cancer Services referrals team for 12 month fixed term/ (secondment could be considered) opportunity to team leader the senior admin officers. This is a fantastic position who support the effective delivery of 0-7 day bookings and ensuring delivery of day to day bookings for patients who are referred into the Trust for suspected cancer. We are looking for an individual who upholds the trust values and who has an intrest to make patients feel at ease for the start of their cancer pathway , this team is vital to the cancer pathway to give assurance and support to patients who are waiting anxiously for their 1st appointment, the sense of achievement within this role and supporting patients on their cancer journey. 

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

Main duties of the job

• To act as a senior point of contact working in collaboration with wider trust groups to review daily capacity demand for Urgent Suspected Cancer, identifying and highlighting gaps within the service to ensure capacity is met.  To ensure all enquiries are effectively managed and successfully resolved within a prompt timescale, ensuring all relevant personnel are informed as necessary and an appropriate record is maintained.
• To support with the daily delivery of bookings for Urgent Suspected cancer appointments. 
• To ensure, wherever possible, that all documentation is up-to-date, in an orderly fashion and available whenever decisions are being made, reporting exceptional circumstances where necessary. This will include Chairing team meetings and attending meetings as required, daily huddles, Morning and afternoon booking updates. 
• Provide support to administration staff. This will require demonstrating and explaining practices and procedures, delivering appropriate training and development with new and existing staff ensuring high standards of practice are maintained at all times. Providing cross cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required. Responsible for weekly cover plan and planning for sickness and leave, support team where needed. 

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.