Job overview

Are you passionate about delivering high-quality care and support in the community?

University Hospitals Coventry and Warwickshire NHS Trust is seeking to recruit a Band 3 Community Health Support Worker to join our Community Services team.

This post offers an excellent opportunity to work within a city-wide community service, supporting adults with a range of health and wellbeing needs to maintain dignity, independence, and quality of life in their own homes and local communities.

A full UK driving license is essential for this role. Please note that an international driving license is not accepted.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP. 

Main duties of the job

• To demonstrate effective communication and interpersonal skills to support patients in managing their health and wellbeing. The post holder will assist in the delivery of care and support to a defined caseload of patients under the direction of a registered nurse or senior clinician. There may be complex or challenging situations to manage, including refusal of care, disengagement from services, or patients presenting with increased risks to themselves or others, with support from senior staff where appropriate.
• To communicate accurate and sensitive information to patients, carers, and relatives using an appropriate and accessible approach, taking into consideration factors such as background, culture, gender, age, and any physical, sensory, or learning difficulties. Communication may be sensitive and should be adapted to ensure effective understanding and reassurance.
• To respect the dignity, privacy, independence, and preferences of patients at all times and support the delivery of person-centred care in line with care plans and Trust policies.

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.