Job overview

An exciting opportunity has arisen for a competent, dynamic and forward-thinking support secretary with previous experience in a similar setting to join one of the busiest outpatient specialities in the Trust.

We have clinical activity at University Hospital Coventry, George Eliot Hospital, Nuneaton, the Hospital of St Cross at Rugby and the City of Coventry Healthcare Centre.  The post holder will be required to work as part of the administration team and provide cross cover during periods of staff absence within the existing team.

Please be advised sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

Duties will include typing of correspondence and documents, dealing with multiple and varied enquiries on the telephone and via email from patients and clinical staff, booking outpatient appointments and surgery, dealing with patients' records and other general office administration duties to support the administration manager, medical secretaries and the clinical team.

Dermatology is an extremely busy and fast-paced specialty and there will always be something important to do or a deadline to meet or something new to learn, but it is also a friendly and supportive place to work where everyone is part of a dedicated and committed team.

You should be able to integrate well with the existing team and have a genuine desire to provide a quality service to our patients.

Candidates should be articulate, capable of undertaking a demanding workload and must be able to demonstrate a significant level of initiative.  You must be able to demonstrate excellent communication and interpersonal skills, the ability to prioritise your tasks and be able to work with little or no supervision. You should be able to integrate well with the existing team and have a genuine desire to provide a quality service to all patients.

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.