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Job summary

Main area
Gynaecology
Grade
NHS AfC: Band 5
Contract
Fixed term: 12 months (secondment considered for internal)
Hours
Full time - 37.5 hours per week
Job ref
218-AC-B5-7624501
Employer
University Hospitals Coventry and Warwickshire NHS Trust
Employer type
NHS
Site
University Hospital Coventry and Warwickshire
Town
Coventry
Salary
£31,049 - £37,796 per annum
Salary period
Yearly
Closing
03/12/2025 23:59

Employer heading

University Hospitals Coventry and Warwickshire NHS Trust logo

Administration Manager

NHS AfC: Band 5

Job overview

The Band 5 Administration Manager will provide dedicated administrative and operational support for the Gynaecology Oncology service and assist in managing the Obstetric Administration team and its Team Leader. This role ensures efficient coordination of clinics, theatre sessions, and patient pathways across both specialties. It is critical for maintaining service performance, meeting cancer and maternity targets, and supporting clinical teams in delivering high-quality patient care.

Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

  • Operational Oversight: Manage day-to-day administrative functions within the Gynaecology Oncology department.
  • Capacity Planning: Review and optimise theatre and clinic utilisation to prevent delays and improve patient flow.
  • Appointment Management: Ensure efficient scheduling to reduce waiting times and meet cancer pathway targets.
  • Performance Monitoring: Support delivery of 31/62-day and Faster Diagnosis Standard (FDS) targets.
  • Staff Coordination: Act as a point of contact for administrative staff, ensuring workload balance and reducing risk of burnout.
  • Compliance: Maintain accurate records and ensure adherence to Trust policies and procedures.

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Detailed job description and main responsibilities

Departmental Administrative Management

  • Oversee all administrative operations within the department.
  • Act as a resource for staff on Trust and departmental policies.
  • Support divisional management in creating Local Delivery Plans (LDPs).
  • Attend strategic and departmental meetings, representing administrative interests.
  • Set objectives and standards for departmental performance.
  • Review and improve administrative processes for efficiency.
  • Conduct audits of procedures and ensure compliance.
  • Ensure health, safety, and security within the department.
  • Manage data quality and waiting list reports (inpatient, outpatient, diagnostics).
  • Oversee RTT pathway trackers and validation processes.

Staff Management

  • Lead recruitment, retention, and selection of administrative staff.
  • Handle disciplinary, capability, and grievance issues.
  • Conduct Personal Development Reviews and create training plans.
  • Ensure staff development aligns with service needs.

Communication 

  • Maintain effective internal and external communication systems.
  • Motivate staff and manage change in procedures.
  • Investigate complaints per Trust guidelines and take immediate action when needed.

Budget Management 

  • Manage departmental administrative budget and monitor variances.
  • Oversee stock control and resource allocation.

Service Improvement

  • Undertake project work, data analysis, and reporting.
  • Use Trust IT systems (e.g., PMS, CRRS, Opera, CRIS).
  • Share ideas for continuous improvement in patient care and business processes.

For further details of the role please see the attached job description. 

Person specification

Qualifications

Essential criteria
  • See supporting documents

Experience

Essential criteria
  • See supporting documents
Desirable criteria
  • See supporting documents

Knowledge

Essential criteria
  • See supporting documents
Desirable criteria
  • See supporting documents

Skills

Essential criteria
  • See supporting documents

Commitment to Trust Values and Behaviours

Essential criteria
  • See supporting documents

Employer certification / accreditation badges

No smoking policyAge positiveDisability confident leaderImproving working livesArmed Forces Covenant (Silver Award)Pathway to excellenceCare quality commission - GoodPregnancy Loss PledgeHeart Charter

Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lucy Breakwell
Job title
Associate Group Manager
Email address
[email protected]
Telephone number
02476 96 7402
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