Job summary
- Main area
- Learning and Development
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 218-AC-B5-8210649
- Employer
- University Hospitals Coventry and Warwickshire NHS Trust
- Employer type
- NHS
- Site
- University Hospitals Coventry and Warwickshire
- Town
- Coventry
- Salary
- £32,073 - £39,043 per annum
- Salary period
- Yearly
- Closing
- 23/08/2026 23:59
- Interview date
- 07/09/2026
Employer heading
Learning and Development Officer
NHS AfC: Band 5
Job overview
The Learning and Development Officer will line manage the Learning and Development Trainers.
Act as a specialist in learning and development, a source of specialist advice and guidance on opportunities at both an individual, team and organisational level.
Hold a lead specialism of Digital Systems learning including clinical systems with working knowledge of Electronic Patient Record (EPR) system.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
- Line management support to the Learning and Development Trainers, undertaking one to one meetings, appraisals and performance management.
- Design and develop the delivery method of Learning and development activities for specialist areas of responsibility.
- Day to day support to the Learning and Development Trainers in dealing with enquiries, providing guidance to learners with regards to learning.
- Develop the assessment approach in recording the competence of employees as part of the learning and development activities.
- Implement the agreed evaluation methods to monitor the effectiveness of Learning and Development training programmes.
Working for our organisation
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Detailed job description and main responsibilities
- Provide Line management support to the Learning and Development Trainers, undertaking one to one meetings, appraisals and performance management.
- Provide day to day support to the Learning and Development Trainers in dealing with enquiries, providing guidance to learners with regards to learning.
- Manage the coordination of Trust Induction programmes, including ensuring the new starters have been booked to attend all appropriate learning and development activities for their role.
- Design and develop the delivery method of Learning and development activities for specialist areas of responsibility.
- Lead the design and delivery of train the trainer / cascade trainer programmes for both clinical and non-clinical subjects across the Trust.
- Support the Learning and Development Trainers to maintain their competence in their areas of specialism.
- To develop the assessment approach in recording the competence of employees as part of the learning and development activities.
- Implement the agreed evaluation methods to monitor the effectiveness of Learning and Development training programmes.
- Responsible for maintaining own knowledge and skills to ensure ongoing competence.
- Oversee arrangements for courses facilitated by external providers, liaising with the providers as required, under the supervision of the learning and development officer.
- Provide management oversight of the administrative support to the learning and development team:
- Able to receive, understand and interpret highly complex information.
- Communicates at all levels of stakeholders including patients and carers.
- Responsible for providing timely statistical data from Electronic Staff Record (ESR)/ Oracle Systems to Senior Stakeholders.
- Monitor office management systems, adhering to audit requirements where necessary, including learning and development resources and training records
- Develop and maintain effective working relationships with internal and external stakeholders, always maintain a professional manner.
- Ensure the learning and development teams resources are maintained and purchase orders are appropriately raised as required with the approval of the budget holder.
- Provide management information as required.
- Any other duties required on behalf of Learning and Development Services
For further details please see the attached job description.
Person specification
Qualifications
Essential criteria
- • National Qualifications Framework Level 2, or equivalent, in English and Maths (e.g. GCSC Grade A – C) • Foundation Degree/ HND qualification or demonstrable experience in a relevant subject e.g. Health and Social care, Education and Training. • Management qualification
Desirable criteria
- • Coaching / mentoring qualification
Experience
Essential criteria
- • Previous line management experience. • Working in a health and social care setting delivering direct care and support. • Demonstrable experience in designing and delivering training to meet needs of a diverse group of learners. • Solutions focussed, able to work in a proactive way to overcome barriers and challenges. • Receiving and interpreting highly complex information. • Able to communicate at all levels of Stakeholders including Patients and Carers. • Experience of regularly providing timely statistical data from Electronic Staff Record (ESR)/ Oracle systems to senior stakeholders. • Working in a customer facing role. • Able to work to deadlines and handle multiple priorities. • Experience of working with various IT systems including Microsoft applications. • Experience of teaching adults. • Facilitating group events. • Project / teamwork.
Knowledge
Essential criteria
- • Knowledge of current national trends, issues and training and development requirements relating to the NHS. • Knowledge of best practice within training and development • Thorough working knowledge of Microsoft Office packages, inc. Outlook, Word, Excel
Skills
Essential criteria
- • Ability to assess individual and team development needs. • Able to provide advice and guidance in a sensitive manner • Flexible work approach • Excellent organisational skills and able to prioritise workload • Able to effectively liaise with internal and external stakeholders • Excellent presentation skills • Able to use specialist knowledge, judgement and initiative to make sound decisions, provide information and support • Work effectively and professionally as part of a team • Able to travel to alternative sites
Desirable criteria
- • Manipulate and report data using IT systems • Familiar with Electronic Staff Record & Oracle Learning Management Systems
Commitment to Trust Values and Behaviours
Essential criteria
- • Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) • Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Employer certification / accreditation badges
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Becky Kimberley
- Job title
- Learning and Development Manager
- Email address
- [email protected]
- Telephone number
- 02476968762
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