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Job summary

Main area
Medicine
Grade
NHS AfC: Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
218-AC-B5-7766940
Employer
University Hospitals Coventry and Warwickshire NHS Trust
Employer type
NHS
Site
University Hospitals Coventry and Warwickshire
Town
Coventry
Salary
£31,049 - £37,796 per annum
Salary period
Yearly
Closing
12/02/2026 23:59
Interview date
27/02/2026

Employer heading

University Hospitals Coventry and Warwickshire NHS Trust logo

Clinical Quality and Improvement Officer, Medicine

NHS AfC: Band 5

Job overview

An exciting opportunity has arisen for an enthusiastic and proactive individual with a passion for using data to identify and make improvements and great interpersonal skills to apply for the position of Quality and Improvement Officer for the Medicine  Group at University Hospitals Coventry & Warwickshire (UHCW) NHS Trust. 

The post-holder will work closely with clinical colleagues within the Medicine group. They will support with facilitation of multiple quality aspects with the clinical teams including clinical audits, guidelines, incidents, risks, complaints and mortality reviews. They will also support with data analysis and data quality, create reports, and present data to speciality committees.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

The post-holder will work closely an in collaboration with clinical, operational, and administrative colleagues within the Medicine group to support the delivery of key performance indicators and provide high quality service and administrative support including information, analysis and report writing.

They will also act as a central point of contact for Quality and Governance within the Medicine group, resolving queries and ensuring reported KPI’s are met.  To identify issues and root causes in collaboration with the specialities to develop new standard practices.

 Key aspects:

  1. To ensure an effective internal governance framework and communication system within the group
  2. To ensure standards for clinical data and quality metrics within the group are met. 
  3. To provide support for specialities and governance leads to drive the quality agenda and ensure improvement in performance across all of the Trust’s quality metrics.

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Detailed job description and main responsibilities

To support with effective functioning of Quality Improvement and Patient Safety (QIPS) meetings and ensuring the appropriate Trust templates for agenda, minutes and action plans are used.

  • Providing administrative support for meetings as and when appropriate.
  • Facilitating meetings including preparing documentation, collecting data, coordinating and attending meetings.
  • Adhering to Trust wide standard operating procedures and policies developed for processes as well as devising, documenting and managing new policies and processes.
  • Managing and prioritising work in line with agreed schedules and in accordance with the Sub-Group’s professional standards.
  • Keeping a well-managed and organised system in place for all administrative tasks.  This can include meeting minutes, meeting agendas, action logs, action trackers and reports.

For further details of the role please see the attached job description.  

Person specification

Qualifications

Essential criteria
  • See supporting documents
Desirable criteria
  • See supporting documents

Experience

Essential criteria
  • See supporting documents
Desirable criteria
  • See supporting documents

Knowledge

Essential criteria
  • See supporting documents
Desirable criteria
  • See supporting documents

Skills

Essential criteria
  • See supporting documents

Commitment to Trust Values and Behaviours

Essential criteria
  • See supporting documents

Employer certification / accreditation badges

No smoking policyAge positiveDisability confident leaderImproving working livesArmed Forces Covenant (Silver Award)Pathway to excellenceCare quality commission - GoodPregnancy Loss PledgeHeart Charter

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jo Crinigan
Job title
Lead Nurse Medicine
Email address
[email protected]
Telephone number
02476 964862
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