Job overview

An exciting opportunity for a highly motivated individual to join the pensions team has arisen. We provide a pension service for University Hospital Coventry and Warwickshire, Rugby St Cross, ISS, and networks across the region. As a Trainee Pensions Officer, you will be trained in-house by a dedicated team. The training can take up to two years, when you can become a Pensions Officer. You will then be responsible for the upkeep of staff Pension records and the day-to-day processing, inputting and calculation associated with providing an excellent pension service, dealing with all pensions-related matters.

The payroll system used is a dedicated NHS system; Electronic Staff Record (ESR) this is an Oracle based system, which would make any experience of Oracle or ESR use a distinct advantage. A interest in workplace pensions, together with a sound knowledge of IT is essential. Ideally you should be able to use Word, Excel and Outlook confidently.

We are looking for an organised and efficient person, with an enthusiasm for learning and desire to progress. You will be dealing with a high volume of pension requests and working to ensure the appropriate pension is deducted from payslips. It is essential that you are able to organise and prioritise your workload to ensure all the work is completed in conjunction with the Payroll deadlines. You should have a pleasant telephone manner and be able to deal with sensitive calls, if necessary,

Main duties of the job

1. Be responsible for the daily management and distribution of NHS Pension Agency queries sent by email to the Trust, to be dealt with in a 20 working day timeframe.
2. Provide telephone and email support to the Pension Assistant and Officer by arranging diary meetings; and allocating queries to them on a daily basis.
3. Be responsible for the distribution and allocation of Pension post received to office daily.
4. Deal with the administration duties regards the receipt of retiree termination forms and the chasing of these for staff whom have sent an intention to retire.
5. Support the Pensions Officer/Assistant with the distribution of all auto enrolment letters to be sent out on a monthly basis. 
6. To communicate effectively in person (including Ad Hoc visits), by telephone, in writing or by E-Mail; dealing with requests for advice or assistance from Employee’s, Union Representatives, Colleagues, Managers (up to board level), NHS Pensions Agency and other external agencies including the Inland Revenue.
7. Keep up to date with current scheme regulations and be willing to partake in all aspects of training required; mandatory and statutory.
8. Understand HMRC regulations of tax and national insurance and the effects that pension have on these.

Please be advised sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.