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Job summary

Main area
Pharmacy
Grade
NHS AfC: Band 6
Contract
Fixed term: 12 months (Approx end date October 2026 - Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer.)
Hours
Full time - 37.5 hours per week (Including late shift and weekend working on rota basis)
Job ref
218-APST-B6-7289520
Employer
University Hospitals Coventry and Warwickshire NHS Trust
Employer type
NHS
Site
University Hospitals Coventry and Warwickshire
Town
Coventry
Salary
£37,338 - £44,962 per annum
Salary period
Yearly
Closing
23/07/2025 23:59
Interview date
01/08/2025

Employer heading

University Hospitals Coventry and Warwickshire NHS Trust logo

Lead Technician, Operational Services

NHS AfC: Band 6

Job overview

Due to the current post holder going on maternity leave, we are looking for a dynamic and enthusiastic senior pharmacy technician to join the Operational team within Pharmacy.

If this sounds like you, we would love to hear from you and encourage you to arrange a visit or give us a call prior to application or interview, so that you can meet the team and ask any questions you may have.

Please contact Mark Whitmore (Pharmacy Stores & Dispensary Operations Manager) or current post - holder Beth Gamble via email [email protected] / [email protected] or call 02746 966761 to arrange.

Please be advised there is a proposed interview date of 1st August 2025.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP. 

Main duties of the job

  • To work with the Pharmacy Operations Manager to operationally manage all aspects of the service provided by the dispensaries (UH and Rugby sites), stores and ward based service,
  • To manage and oversee the HR management of the Technicians & Assistant Technical Offices (ATO’s) (PDR’s, sickness reviews, OH risk assessments)
  • To lead, manage and influence a team of technicians and ATO’s in the dispensaries, stores and on the ward areas. This includes ensuring the operational strategy and planning of the department, as delegated through the Pharmacy Operations Manager and Associate Director of Pharmacy - Operations is met.
  • To ensure processes are devised, communicated, monitored and controlled within the relevant working areas, both within the pharmacy department, and to the Trust as a whole.
  • To support the Governance & Safety Team in the investigation, actions, communication and changes required in response to Datix entries, Pharmacy Quality Improvement and Patient Safety meetings, (QIPS) Medicines Management Committee or other reviews and initiatives (both local, regional and national) in the dispensary, stores and on the ward

 

Working for our organisation

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Detailed job description and main responsibilities

Applicants must be a pharmacy technician registered with the General Pharmaceutical Council.

  • In liaison with other Team Leaders and Senior Technicians, take responsibility for rotating and deploying technicians across all pharmacy departments.
  • To ensure that technical staff and ATO staff are made available when required to work in other areas such as the Aseptic Lab and that liaison and adequate planning takes place with other Senior Managers to facilitate this provision.
  • Undertake the recruitment and selection of any technical staff or ATOs as required by the Director of Pharmacy.
  • Manage the sickness absence and performance and discipline of Technicians and ATOs allocated to your service through performance monitoring and return to work interviews.
  • To perform PDR’s for all Technicians and ATO’s in the pharmacy department.
  • To work with the pharmacy operations manager ensuring that through continuous performance monitoring of the dispensing service,  all waiting times are kept to a minimum, dispensing errors and complaints are investigated and actions to risk manage these are completed.  This may involve difficult discussions with colleagues, patients and other Healthcare Professionals.

For further details of the role please see the attached job description. 

Person specification

Qualifications

Essential criteria
  • See supporting documents
Desirable criteria
  • See supporting documents

Experience

Essential criteria
  • See supporting documents
Desirable criteria
  • See supporting documents

Knowledge

Essential criteria
  • See supporting documents

Skills

Essential criteria
  • See supporting documents

Commitment to Trust Values and Behaviours

Essential criteria
  • see supporting documents

Employer certification / accreditation badges

No smoking policyAge positiveDisability confident leaderImproving working livesArmed Forces Covenant (Silver Award)Pathway to excellenceCare quality commission - GoodPregnancy Loss PledgeHeart Charter

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Documents to download

Apply online now

Further details / informal visits contact

Name
Mark Whitmore
Job title
Pharmacy Stores & Dispensary Operations Manager
Email address
[email protected]
Telephone number
02476 966761
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