Job vacancy: Senior Intelligence Analyst, Arden and GEM Commissioning Support Unit, Leicester

Job summary

Main area

Business Intelligence

Grade

NHS AfC: Band 6

Contract

6 months (Fixed Term 6 months)

Hours

Full time
Home or remote working

37.5 hours per week

Job ref

880-7169538-A

Employer: Arden and GEM Commissioning Support Unit
Employer type: NHS
Site: County Hall
Town: Leicester
Salary: £37,338 - £44,962 per annum
Salary period: Yearly
Closing: 02/06/2025 23:59

Senior Intelligence Analyst

NHS AfC: Band 6

Arden & GEM is a leading Commissioning Support Unit (CSU) working across the health and care system in England to provide transformational solutions, business support and clinical services. We work in partnership with other health and care organisations to design, develop and deliver better care for patients that improves health outcomes while making efficient use of resources. Regardless of function, specialism, or location, we are all united in our commitment to improving health and wellbeing for everyone.

Our services are built on a strong foundation of experienced people who build great relationships, a commitment to NHS values and a thorough understanding of our clients and the challenges they face.

Arden & GEM CSU is committed to supporting the redeployment of our at risk employees. In line with our policy, staff at risk may be given preferential consideration to posts that could be considered suitable alternative employment. We reserve the right to close, delay or remove adverts while this process is completed. We apologise if you experience a delay in the shortlisting stage of the recruitment cycle.

Detailed job description and main responsibilities

Gather, analyse and interpret complex information, including both quantitative and qualitative, from a wide range of sources taking account of confidentiality and the limitations of the data used.
Link data from multiple sources using SQL
Develop and maintain dashboards using Power BI
Scope and collate dashboard metrics and respond to ad-hoc data analysis requests
Use your knowledge of NHS data to recommend approaches and deliver insight and intelligence to customers
Work with a broad spectrum of data from a wide range of sources presenting complex and sophisticated information in a meaningful way to increase organisational knowledge and enable evidence-based decisions.
Working with senior team members, select and apply the most appropriate analytical technique
Maximise the information held within existing datasets
Develop excellent relationships and support effective communication between all relevant stakeholders, both internal and external.
Support senior team members to scope and structure problems, taking account of the wider business context and differing perspectives of stakeholders
Present findings of investigation and analysis and recommendations in a clear and intelligible form as presentations or written reports, suitable for a wide range of lay and professional audiences.
Give and assist in presentations to audiences of stakeholder staff to aid the audience with understanding of analysis findings.
Participate in relevant meetings, providing information, advice and support where requested.
Ensure high quality information presentation is maintained through sharing knowledge, skills and best practice with colleagues
Effectively manage multiple projects simultaneously and prioritise workload appropriately, escalating conflicting priorities.

Person specification

Education / Training / Qualifications

Essential criteria

Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area – data science / health economics / statistics / analytics / operational research / mathematics
Evidence of relevant continued professional development

Experience

Essential criteria

Experience of working in data analysis roles
Statistical understanding
Experience of using specialist analytical and data management software – SQL
Experience of Visualisation analytics platforms (e.g. Power BI, Tableau)

Desirable criteria

Experience of analysis of health and care data including Mental Health Data Set, IAPT.

Skills / Abilities

Essential criteria

Excellent data manipulation and interpretation skills
Good analytical skills using MS SQL Server tools and/or R/Python
Ability to analyse and interpret information, preempt and evaluate issues, and recommend appropriate course of action to address the issues
Problem solving skills and ability to respond to sudden unexpected demands
Attention to detail combined with the ability to extract key messages from complex analysis
Clear communicator with excellent writing, report writing and presentation skills
Skills for nurturing key relationships and maintaining networks

Desirable criteria

Skills for communication on complex matters and difficult situations, requiring persuasion and influence

Knowledge

Essential criteria

Knowledge of statistical techniques and their application

Desirable criteria

Excellent knowledge of a range of data flows within the NHS
Knowledge of NHS organisational structures
Understanding of current legislation and issues of Information Governance and how it affects NHS commissioning

Interpersonal Skills

Desirable criteria

Ability to negotiate on difficult and controversial issues including performance and change

Special Aptitudes

Essential criteria

Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
Excellent interpersonal skills
Independent thinker who demonstrates good judgement, problem-solving and analytical skills
An ability to maintain confidentiality and trust
Used to working in a busy environment
Adaptable, flexible and able to cope with uncertainty and change
Professional, calm and efficient manner
Effective organiser
Demonstrates a strong desire to improve performance and make a difference by focusing on goals

Mobility

Essential criteria

Able to occasionally travel to other customer and team sites as required

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

All new entrants to the CSU for a permanent position will be subject to a 6 month probationary period. For new entrants appointed on a fixed-term basis, the probationary period is between 1 and 6 months.