Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- 12 months (12 month Fixed Term)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 230-56197407-EPR-A
- Employer
- George Eliot Hospital NHS Trust
- Employer type
- NHS
- Site
- George Eliot Hospital
- Town
- Nuneaton
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 12/10/2026 23:59
Employer heading
Data Quality Officer
NHS AfC: Band 3
George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.
The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.
Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.
Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.
We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further
We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.
Job overview
**PLEASE NOTE: This role is not eligible for current or future visa sponsorship**
Data Quality Officer
37.5 hours per week
Fixed Term for 12 months
Salary: £25,760 - £27,476 per annum
Closing Date: Tuesday 13th October 2026
Interview Date: TBC
**This post may close early due to high numbers of applications, so you are advised to apply promptly. **
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
We welcome applications from the Armed Forces Community – get in touch to find out more
#JoinTeamEliot
- To support the Data Quality Team in ensuring data held across the Trust contains accurate and reliable information. To contribute to the Data Quality Team in providing an efficient and high-quality service for ensuring accurate source data which constitutes a major part of the Information Governance agenda. To provide support to the Data Improvement Manager, in raising awareness across the Trust for the need for timely and accurate quality data.
- As a member of the Trust’s Data Quality Department, the post holder will work as part of a team which includes Clinical Coding Department and Information Department.
Main duties of the job
- To work as part of the EPR programme to ensure that patient related data held within the Trust is accurate.
- and complete to enable reliable and robust reporting to support clinical and business processes, statutory information and income generation.
Working for our organisation
Here at George Eliot our vision to ‘excel at patient care’ takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme – find out more here: https://www.geh.nhs.uk/about-us/people-and-workforce/vacancies/refer-friend-scheme
Detailed job description and main responsibilities
- As a member of the Data Quality Team, support the trust in meeting the data requirements of clinicians, hospital managers, commissioners and Trust board.
- To Identify and report anomalies in data and ensure that any errors are corrected at source.
- To work as part of the EPR programme to ensure that patient related data held within the Trust is accurate
- and complete to enable reliable and robust reporting to support clinical and business processes, statutory information and income generation.
- Providing training, mentoring and coaching as required to groups.
- Provide training, mentoring and coaching on a one-to-one basis if required.
- Identify data quality issues and ensure that departments are made aware of them in a timely manner in line with national deadlines.
- To audit the accuracy and completeness of data held on Lorenzo and other trust systems ensuring that they are properly completed, and data quality standards are maintained in line with Information Governance requirements.
- To identify areas where the quality of data and or working practices require audit and help promote awareness of the importance of clinical data.
- To support the Clinic Coding and Information Departments to ensure that targets and quality standards are maintained within the agreed deadlines.
- To provide Data Quality training and awareness sessions as required based on service needs.
- To undertake Referral to Treatment (RTT) Validation, ensuring that patients on an RTT pathway have the correct RTT outcome. Chasing the outcome when necessary.
- Provide information to enable patients to be managed more effectively through their 18-week pathway.
- To close referrals when required for any patient showing on an RTT pathway that has been identified as a stopped pathway, ensuring that the correct pathway has been identified.
- Act independently guided by the principles and operational framework of the Trust’s Access Policy and national and local 18 Weeks Guidance.
- To provide and receive complex information and communicate statistical matters/system changes to non-analytical professionals
- Be responsible for adapting and improving local information systems and procedures around data collection, input, audit and analysis so they continue to meet the needs of the trust.
- Extract data using online reports and analyse with Excel.
- To ensure Data Validation is complete within timescales to meet Trust and SUS deadlines.
- To resolve any queries relating to data quality at source.
- Be aware of and communicate any data changes and any software enhancements that will affect the quality of data.
- Participate in team, professional and personal development activities and promote a commitment to continuous development and improvement.
- To participate and support all operational managers, users and developers in improving data quality encouraging decision making and action planning to resolve complex data and system issues and evaluating the effectiveness of such actions.
- Work with the IT trainers to provide support for new and existing members of staff.
- Working with the Senior Data Quality officer, monitor the Team’s performance against Trust and NHS England Targets.
- Act independently to manage own workload, ensuring that issues are dealt with in a timely manner, identifying any problems and liaising with Trust managers as appropriate, ensuring that final reports or responses are provided in a timely manner.
- Undertake any other duties commensurate with this grade and nature of the post as allocated by the Manager, including project work and absence cover.
Relationships
Internal
- Consultants and Junior Doctors
- Nursing Staff
- General / Department Managers
- Clinical Coding Team
- Information Team
- Finance Team
- Governance Team
- All Administration Departments within the Trust
- Lorenzo Team
- EPR Workstreams
- Ward Administrators
External
- Cloud21
- General Practitioner Surgery Staff
- Other NHS Hospital Staff
- Other NHS Bodies
- Oracle Health Team
Special Requirements
- There is a requirement to use VDU equipment continuously every day – DSE implications.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Person specification
Experience and Knowledge
Essential criteria
- Previous office experience
- Dealing with a wide range of data elements
- Use of Word, Excel and PowerPoint
Desirable criteria
- Previous work within an NHS environment
- Experience of working with a wide range of staff at all levels
- Knowledge of patient pathway from referral to discharge
Qualification(s) and Professional Training
Essential criteria
- Good general education to GCSE level with Mathematics and English
- Evidence of continuing personal development
Desirable criteria
- International Certification of Digital Literacy (I.C.D.L) or further IT Training
- NVQ Level 2
Skills and Abilities
Essential criteria
- Excellent key board skills
- Ability to generate an analyse reports from databases
- Investigative and analytical approach/experience
- Able to establish rapport and foster working relationships with a wide range of staff groups
Employer certification / accreditation badges
Application numbers
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Documents to download
Further details / informal visits contact
- Name
- Maxine Buckler
- Job title
- Data improvement Manager
- Email address
- [email protected]
- Telephone number
- 07827 448540
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