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Communication

·         To assist in communicating and promoting the Talent for Care strategy

·         To be welcoming, positive and engaging; providing clear and concise advice to people who are looking into a career within the NHS

·         To help maintain links with service managers to promote the Apprenticeship and Work Experience strategies and advise as necessary

·         To help maintain links with external organisations, such as local authorities, JCP’s, Academies and Social Care.

·         To help foster and maintain a relationship with Training providers for Apprenticeship standards

·         Provide general advice and guidance to members of staff, Managers and other enquirers on issues.

·         To deal with correspondence within own responsibility and to effect timely relay or escalation of issues outside the scope of the post.

Analytical and Judgemental Skills / Freedom to Act

·         To use their judgement and experience to identify Apprenticeship and work experience opportunities that would be suitable to develop the Trust’s workforce.

·         To produce short reports and present recommendations and possible solutions to the Talent for Care team or wider Trust teams at monthly meetings        

·         Understanding and application of the relevant information governance and confidentiality associated with the reporting of activity and sharing information.

·         The post holder is required to be proactive and use own initiative to deliver the programme of work and provide regular progress reports to the Talent for Care Manager to share information with NHS England to understand regional position

·         To make recommendations for improving performance through developing effective monitoring and reporting processes that meet service need.

·         Well motivated with evidence of an ability to work without direct supervision and to use own initiative.

·         Escalate queries outside of job remit to the Talent for Care  Manager. Ability to exercise independence and judgement in the arrangement of administrative work across a complex organisational structure, albeit within laid down policy and procedures.

·         To use own initiative and problem-solving skills to respond to staff and colleagues in an effective, professional and timely manner regarding course attendance and cancellations, Apprenticeship enrolments and general enquiries

Planning and Organisational Skills

·         Assist in organising and delivering an annual programme of work experience and apprenticeship programmes.

·         Collate information in preparation for an evaluation to be undertaken to establish the impact of the placement.

·         Attend manager 1:1 and team meetings.

·         Cover the work of colleagues during periods of absence or peak workloads.

·         Plan and prioritise own workload to meet personal, team and service objectives.

·         Excellent attention to detail and is accurate and reliable.

·         Assist in identifying new vacancies and influence Trust managers to recruit a Trainee/Apprentice.

·         To prioritise and meet tight deadlines whilst working in a flexible manner to  changing priorities.

·         Willingness and ability to work in a flexible manner to changing priorities.

·         Confidence in making decisions when dealing with competing priorities.

Physical Skills

·         Experienced PC User skills.

·         Experienced keyboard Skills

·         Intermediate word-processing and spreadsheet skills

·         Able to move and handle equipment used in delivery of training sessions and workshops e.g. laptop, projector, stationery

·         Collect equipment and clear away rooms following sessions. 

·         To assist with exhibitions and displays, including mounting/framing finished work and moving display boards

Responsibility for Information

·         Prepare reports for the Talent for Care Manager and management meetings as required

·         Create a secure and stable electronic filing system for the storage and archiving of confidential education and learning attendances and evaluations.

·         Support the use of information and communication technology within the department.

·         Be responsible for monitoring and evaluation of procedures for the programmes of work

·         Liaise with the HR Administration Services to support with recruitment and onboarding of Trainees and Apprentices in line with trust policies and procedures.

RELATIONSHIPS

Internal- Education and Learning Teams, staff at all levels including, Heads of Dept’s, Matrons and Service Leads.

External- Training Providers, local authorities, Schools and FE Providers, DWP services, education teams from other Trusts, NHS England.

SPECIAL REQUIREMENTS

Willing to undertake DBS (Disclosure and Barring Service) Enhanced clearance

Ability and willingness to travel, and willingness to attend events outside of core working hours e.g. evening, weekend.