Job summary
- Main area
- Emergency Department
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (rotation days & nights)
- Job ref
- 230-36200706-UEC-C
- Employer
- George Eliot Hospital NHS Trust
- Employer type
- NHS
- Site
- George Eliot Hospital NHS Trust
- Town
- Nuneaton
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 23/06/2025 23:59
Employer heading

Clinical Support Worker
NHS AfC: Band 3
George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.
The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.
Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.
Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.
We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further
We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.
Job overview
Clinical Support Worker
37.5 hours per week (rotation days & nights)
Permanent
Salary: £24,625 - £25,674 per annum
Closing Date: 23rd June 2025
Interview Date: 1st July 2025
**This post may close early due to high numbers of applications, so you are advised to apply promptly.**
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
We welcome applications from the Armed Forces Community - get in touch to find out more
#JoinTeamEliot
The Health Care Support Worker will function at a higher competency level that of other Health Care Support Workers with responsibility for actively participating as part of the multi-disciplinary team within the Emergency Department.
It is anticipated that this role will continue to develop through the acquisition of further skills, knowledge and competence to be determined within the Emergency Department.
Main duties of the job
- Assist in the delivery of clinical care and associated activities, in line with appropriate standards and guidelines.
- To promote and safeguard the well-being of patients, their families, and colleagues.
- Document care given in patient’s care plans and ensure these are countersigned by a Registered Nurse.
- To use accurate, clear, and concise documentation written or electronically.
- Use personal effectiveness and knowledge to contribute to the development and delivery of a high-quality, cost-effective service.
- Liaise and work with all members of the multi-disciplinary team understanding their roles.
- Anticipate the needs of the patients to ensure comfort, safety, and dignity at all times.
- Participate in the daily handover and meetings.
- Maintain all aspects of confidentiality regarding patients, relatives, and colleagues.
- Have a responsibility for the tidiness and promoting cleanliness of all patient areas, including equipment rooms and storerooms, and take appropriate care of furniture and equipment.
- Ensure beds and equipment are thoroughly cleaned between patient use.
- To undertake an agreed range of additional non-clinical activities specific to the Emergency Department.
Working for our organisation
Here at George Eliot our vision to ‘excel at patient care’ takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Detailed job description and main responsibilities
- Establish good working relationships with all members of multi-disciplinary team.
- Report and liaise with Nurse in charge and Doctors within the Emergency Department footprint.
- To report to the Senior Nurse on duty in a timely way giving information relating to all work activity and identifying significant changes in relation to direct patient care and treatment plans.
- To act as a patient advocate.
- To have an awareness of the triggers and processes for incident reporting, safeguarding concerns and wider governance issues and be able to escalate to the Senior Nurse on duty.
Person specification
essential
Essential criteria
- 18 months in acute care setting
- understanding of basic physiology
- Ability to work effectively as a team player under supervision
- Knowledge of 6 C's of nursing
- Understanding physiology, psychological and social needs of teh patients and their families
- GCSE Maths and English or functional skills equivalent
- Evidence of NVQ or health & social level 3 course
- IT skills
- Clinical skills maintain competencies
- Knowledge of Trust Iexcel values
- Good written and verbal communication skills
- delivering high standard of care
- work on own initiative
- demonstrates a professional attitude
- Flexible ,reliable team member
- Ability to assist patients
- Ability to manoeuvre equipment including beds on a daily basis
Desirable criteria
- Emergency department experience
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Alisson Rolfe
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 07795222467
- Additional information
Jez Jones , Matron for Paediatrics.
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