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Job summary

Main area
Security Officer
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (2 x 7a-7p, 2 x 7p-7a 4 off repeated)
Job ref
230-42557199-TECH-C1
Employer
George Eliot Hospital NHS Trust
Employer type
NHS
Site
George Eliot Hospital NHS Trust
Town
Nuneaton
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
08/08/2025 23:59

Employer heading

George Eliot Hospital NHS Trust logo

Security Officer

NHS AfC: Band 3

George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.

Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.

We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further 

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel. 

 

Job overview

Security Officer

37.5 hours per week (Shift work - see below)

Permanent

Salary: £24,937 - £26,598 per annum

Closing Date: 8th August 2025

Interview Date: 18th August 2025

**This post may close early due to high numbers of applications, so you are advised to apply promptly. **

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. 

We welcome applications from the Armed Forces Community – get in touch to find out more

#JoinTeamEliot

Shift Pattern - (2 on - 2 off) 7am-7pm, 7pm-7am then 4 off repeated)

Main duties of the job

To undertake regular foot patrols of the George Eliot Hospital NHS Trust in general and the Accident and Emergency Department in particular to:

  • Deter criminal activity against Trust property, staff, patients and visitors
  • Reassure staff, patients and visitors that there is a security presence
  • Detect resolve and report security breaches such as insecure buildings, departments etc
  • Detect and resolve and report Health and Safety hazards
  • Detect, resolve and report fire hazards e.g. blocked fire exits escape routes
  • Provide routing assistance and guidance to patients and visitors
  • Enforcement of all Trust policies and procedures

To provide emergency response to incidents on Trust premises to protect staff patients and visitors from acts of violence or aggression and to protect Trust and staff property Incidents include and are not restricted to:

  • Assaults on staff
  • Fighting between patients and visitors
  • Assisting police and prison service with violent prisoners on hospital premise

The preservation of good order on Trust property, including

  • The protection of patients, staff, contractors and visitors against violent acts and abuse
  • The protection of Trust property against loss, theft, damage and waste
  • The protection of property belonging to patients, staff, visitors and contractors against loss, theft and damage
  • To help with routine and emergency portering duties when requested as determined by the LSMS and Team Leaders

Working for our organisation

Here at George Eliot our vision to excel at patient care’  takes centre stage.  An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do.  Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits:  On-site nursery, 27 days minimum annual leave plus  bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme – find out more here: https://www.geh.nhs.uk/about-us/people-and-workforce/vacancies/refer-friend-scheme

Detailed job description and main responsibilities

  • Provide covert and overt security presence for wards and departments where there is advance warning of potentially violent behaviour by staff patients and visitors on the George Eliot Hospital NHS Trust premises if staff are unable to deal with conflict
  • To help the Mental Health Liaison Nurse specifically in the Accident and Emergency but also throughout the George Eliot Hospital NHS Trust regarding possible violent patients awaiting assessment or sectioning under the Mental Health Act
  • To carry out lock ups of nominated buildings at the George Eliot Hospital NHS Trust at night and to unlock on the morning, ensure that the main entrances are secure at night sand weekends in accordance with local procedures   
  • To work within the security control room to direct other officers in response to incidents on site, calls for assistance and to operate radio communications system, requests for entry (through main doors) to monitor and respond to intruder alarm and personal alarm response (pinpoint) and to ensure that appropriate responses are made.

To operate the CCTV system with due regard to:

  • Code of Practice and procedures
  • Understanding surveillance and individual roles
  • Evidence and the law in relation to digital and video recordings
  • Human rights and civil liberties
  • Data Protection Act 1998
  • Local knowledge
  • Confidentiality, accountability and privacy

The post holder will operate the body worn camera in all calls for assistance to include but are not restricted to:

  • Incidents of verbal abuse
  • Incidents of Physical aggression
  • Persons attempting suicide of self-harm (mental health concerns )
  • Car crime 
  • Issuing enforcement notices on motor vehicles for  car parking issues 
  • Incidents of potential child protection issues 
  • Non-compliance with the Trust No smoking policy
  • Suspicious people

To respond to intruder alarm systems activations in buildings and departments in order to:

  • Investigate cause of intruder alarm activation internal and external search of premises
  • If false alarm to reset the alarm and secure the building
  • If any signs of intruders in building to call the police and wait for arrival
  • If the building is empty but has been burgled or subject to criminal damage call the police and preserve the scene of crime
  • To obtain authorisation to call out on call department staff and engineers to make good any damage and to secure the building - department as far as reasonably practical
  • To provide a report to the Local Security Management Specialist

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

Person specification

Experience and Knowledge

Essential criteria
  • Previous experience of working within a customer focused environment
Desirable criteria
  • Previous experience of working within a hospital / healthcare environment.
  • Experience of using CCTV systems

Qualifications and Professional Training

Essential criteria
  • Basic Numeracy & Literacy Skills to Level 1 or equivalent
  • Basic IT Skills / Computer literate
Desirable criteria
  • Professional security qualifications or licence or minimum 2 years security industry experience

Excperience and Knowledge

Essential criteria
  • Experience working with challenging patients/Individuals
  • Good Knowledge of Security Industry
Desirable criteria
  • Previous Security Service Experience
  • Experience of using CCTVsystems
  • Previous experience of working in a hospital/healthcare environment

Qualifications

Essential criteria
  • MAPA/CPI qualified and accredited or willingness to undertake and acheive
  • Patient Manual Handling training or willingness to undertake relevant training

Skills and Abilities

Essential criteria
  • Ability to work under busy and demanding conditions
  • Ability to deal with Face-to-Face conflict in pressurised situations
Desirable criteria
  • Demonstrate good practice and knowledge of Health and Safety
  • Demonstrate good report writing skills

Personal Qualities

Essential criteria
  • Ability to work as a team
  • Ability to respond positively and proactively to change and implement changes within the team

Other

Essential criteria
  • Experience of shift working or willingness to undertake

Experience and Knowledge

Essential criteria
  • Good organisational skills
  • Good interpersonal skills and ability/approach to adapt to suit the needs of the person/situation

Skills and abilities

Essential criteria
  • Ability to defuse and manage potential confrontational/ emergency issues when required
  • Ability to maintain calm and control in difficult situations, minimising panic in others
  • Proven ability to Communicate at all levels both written and verbal

Personal Qualities

Essential criteria
  • Reliable with excellent timekeeping

Other

Essential criteria
  • To undertake patrol checks includes walking on site/stairs
  • Ability and willingness to be able to work a 24hr shift Rota

Trust Values

Essential criteria
  • Knowledge of Trust Values

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.CTP The Ministry of Defence partnering with Right ManagementDisability confident employerStep into healthPride In Veterans

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
David Williams
Job title
Facilities Manager
Email address
[email protected]
Telephone number
02476 351351
Additional information

0800 - 1600 Mon - Fri

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