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Job summary

Main area
Domestic Assistant
Grade
NLH: NLH 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
203-SWFTCS145
Employer
SWFT Clinical Services Ltd
Employer type
NHS
Site
Stratford Hospital
Town
Stratford Upon Avon
Salary
£24,168 per annum
Salary period
Yearly
Closing
23/05/2025 23:59

Employer heading

SWFT Clinical Services Ltd logo

Domestic Assistant Stratford Hospital

NLH: NLH 2

Job overview

Domestic Assistant Advert Stratford Hospital

We require a caring and enthusiastic individual to work part time as a Domestic Assistant within the Facilities team.

We have a full-time position available within the team. The role involves undertaking cleaning duties throughout the hospital. We deliver a service 7 days a week and the working pattern for this role will be 5 out 7 which may involve weekend work.

This post will be based at Stratford Hospital.

You will need to be self-motivated, have a flexible approach to work, able to work as part of a team and have the ability to work on your own initiative.

There will be the expectation, when required, to clean in other departments.

Previous experience is an advantage, but not essential, as full training will be given.

You will play a key role in ensuring our patients care and experience is enhanced through creating a clean and comfortable environment for them and being a friendly face around the hospital.

Main duties of the job

To provide a high-quality domestic service, to patients, staff and visitors maintaining a clean and safe environment in accordance with the specification.

Working for our organisation

SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services such as outpatient pharmacy facilities at Warwick and Stratford and Nuneaton hospitals; estates and facilities management at Stratford hospital, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts. 

Subject to the Company and individual’s performance, an annual discretionary bonus will be awarded. 

There is automatic enrolment to the Company pension scheme, with the Company contributing 5%. 

A benefits package is available to the appointed candidate upon successful completion of the six month probationary period. This gives access to benefits such as a car lease scheme; Home & Electronics scheme; discounted leisure and travel; retail discounts and a cycle to work scheme.

Where is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times or they need extra support with their mental well-being.

Detailed job description and main responsibilities

Undertaking necessary duties to ensure the upkeep of a clean and hygienic environment within the hospital and associated areas. These duties will be carried out both in patient, and non-patient environments and may also entail specialised cleaning tasks. To be responsive to service needs as they arise and to constantly seek to improve the productivity and quality of the service.

Main Duties

All work must be undertaken in line with health, safety, security and Company and Trust policies and procedures, including infection control.

The post holder may work in an environment where they could be exposed to sensitive circumstances.

The post holder will be exposed to some unpleasant environmental conditions.

The effective cleaning and maintenance of all hygiene standards within a designated area and all of its facilities. Comply with the work schedules and using appropriate methods of work, ensuring any service level agreement and quality standards are met in line with Company and Trust policies.

Collection and safe removal of non-clinical and/or clinical waste within your area of work in line with Company procedures and Trust policies.

Safe storage and maintenance of appropriate stock and supplies ensuring that these are available as required within the designated area.

May be required to assist with meal services and be responsible for beverage services to the required standard.

Ensure confidentiality, privacy and dignity is maintained at all times in accordance with the Data Protection Act and in line with Company and Trust policy, where appropriate.

Conduct yourself in a professional manner whilst on Trust and Company premises.

Ensure you understand and comply with all relevant current legislation as set out in Company and Trust policies and procedures and the related documentation, including the Employee Terms and Conditions Handbook, Employee Health, Safety and Environmental Handbook and security procedures.

Responsible for securing areas after cleaning as required.

Responsible for the security of keys.

Use all mechanical and electrical equipment in a correct and safe manner, using appropriate methods of work, following training, including trolleys and cleaning equipment.

Maintain a clean, neat and tidy appearance, complying with Company and Trust uniform and hand care guidelines and high standards of personal hygiene.

Participate as required, in regular team meetings, performance reviews, job chats, return to work discussions and co-operate with accident and other investigations.

Engage in the process to identify your own personal development and training needs and attending agreed training programmes.

Report immediately, any faults or defects to Trust or Company equipment or premises, especially those which could be dangerous.

Any other duties as may be reasonably requested within the grade of the post.

Person specification

Qualifications

Desirable criteria
  • Basic cleaning qualification - NVQs 1 or 2 or similar in a relevant discipline

Experience

Essential criteria
  • To understand the role and associated work procedures.
Desirable criteria
  • Experience of working in a similar role or discipline.
  • Experience of working in the NHS.

Skills

Desirable criteria
  • Basic knowledge of cleaning materials
  • Basic manual handling qualification
  • Experience of manual handling techniques
  • Knowledge of COSHH
  • Communicate appropriately with others at work
  • Listen to and respond to simple information, ask questions to clarify understanding
  • Respond appropriately to queries and complaints
  • Take part in discussions on familiar topics
  • Complete simple forms
  • Read and understand short piece of text
  • Read and understand simple symbols, diagrams and charts
  • Extract numerical information from lists, tables, diagrams, and simple charts
  • Tackle practical problems using simple calculation

Personal Qualities

Essential criteria
  • Demonstrate alignment with the values and beliefs of the Trust
  • Demonstrate an understanding of the practices of equality and inclusion in the delivery of this role
  • Team working
  • Punctual and flexible across hours of work when required

Other

Essential criteria
  • Kneeling, crouching, twisting, bending, or stretching.
  • Lifting weights/equipment with mechanical aids.
  • Lifting weights/equipment without mechanical aids.
  • Making repetitive movements.
  • Operate equipment/machinery.
  • Pushing/pulling trolleys or similar.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lucy Bell
Job title
Soft FM Duty Manager
Email address
[email protected]
Telephone number
07407 411960
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