Job summary
- Main area
- Child Health Information Services
- Grade
- NHS AfC: Band 3
- Contract
- Fixed term: 12 months (secondment considered)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 203-FH1061
- Employer
- South Warwickshire University NHS Foundation Trust
- Employer type
- NHS
- Site
- 56 Cygnet Court
- Town
- Stratford Upon Avon
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 26/06/2025 23:59
Employer heading

Data Quality/Failsafe Assurance Administrator
NHS AfC: Band 3
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Probationary Period
All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.
Car Parking
The Trust currently have limited availability of car parking spaces, as such are operating a waiting list for new starters joining the organisation.
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).
Job overview
West Midlands Child Health Information Service (WMCHIS)
Birmingham Community Health Care Trust (BCHC) – Central Hub, in partnership with South Warwickshire NHS Foundation Trust (SWFT) – South Hub & Midlands Partnership NHS Foundation Trust (MPFT) – North Hub have secured the contract for West Midlands Child Health Information Service (WMCHIS) for 2023 – 2029.
An exciting opportunity has arisen within SWFT for a Data Quality/Failsafe Assurance Administrator – Child Health South Hub. Covering the South of the West Midlands (Coventry, Warwickshire, Herefordshire & Worcestershire). This is a Fixed Contract Term for 12 months.
Main duties of the job
Have an excellent knowledge of using a variety of computer packages to include excel word. You will be responsible for entering of births, NIPE results, Neo-natal hearing screening, immunisations, the five universal health checks and ensuring all babies and children records are kept accurate on the Child Health Information system. Upload of school immunisations and development checks and running and sending of reports answering any telephone queries and distribution of post within the office. The successful applicant will report to the Deputy Child Health manager.
The role will require the successful candidate to be able to manage their own workloads within the timeframes given and keep to deadlines as required. The successful candidate will develop excellent working relationships with colleagues in the North and Central West Midlands CHIS hubs, clinical teams, practice managers, health visitors and maternity units.
Working for our organisation
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, inclusive, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Detailed job description and main responsibilities
Have an excellent knowledge of using a variety of computer packages to include excel word. You will be responsible for entering of births, NIPE results, Neo-natal hearing screening, immunisations, the five universal health checks and ensuring all babies and children records are kept accurate on the Child Health Information system. Upload of school immunisations and development checks and running and sending of reports answering any telephone queries and distribution of post within the office. The successful applicant will report to the Deputy Child Health manager.
The role will require the successful candidate to be able to manage their own workloads within the timeframes given and keep to deadlines as required. The successful candidate will develop excellent working relationships with colleagues in the North and Central West Midlands CHIS hubs, clinical teams, practice managers, health visitors and maternity units.
Person specification
Qualifications
Essential criteria
- Educated to GCSE level or equivalent.
- NVQ Business and Administration 3 or RSA 3.
- GCSEs in Math’s and English.
Desirable criteria
- ECDL / MOST.
Experience
Essential criteria
- Relevant office / administrative experience.
- Customer care experience.
- Relevant experience of collecting, collating data, and creating reports.
- Previous experience of a job requiring numeracy.
- Relevant experience of working within a busy environment
- Previous experience of NHS Patient Administration System or Child Health System.
- Proven experience of MS Office, MS Outlook, MS Excel
Desirable criteria
- Relevant experience of using National Strategic tracing Service (NSTS).
- Previous experience of working within the NHS.
Skills
Essential criteria
- Ability to demonstrate knowledge of recent NHS modernisation policies and strategies.
- Knowledge of NHS data standards.
- Knowledge of data analysis.
- Excellent attention to detail.
- Evidence of excellent analytical and judgment skills.
- Knowledge of Trust policies and procedures and understanding of Data Protection Act 1998 and patient confidentiality.
Personal Qualities
Essential criteria
- Ability to work under pressure and deliver against short timescales.
- Ability to prioritise and manage own workloads.
- Enthusiastic and motivated.
- Ability to work under own initiative, and work to tight deadlines.
- Accurate and methodical.
- Ability to project a professional, courteous image at all times.
Desirable criteria
- Ability to work flexible hours if required.
Other
Essential criteria
- Ability to project a professional, courteous image at all times.
Documents to download
Further details / informal visits contact
- Name
- Sandra Kelleher
- Job title
- Child Health Service Lead
- Email address
- [email protected]
- Telephone number
- 07979517329
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