Job summary
- Main area
- Administration
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 15 hours per week (Monday and Tuesdays 0800-1600)
- Job ref
- 203-FH1227
- Employer
- South Warwickshire University NHS Foundation Trust
- Employer type
- NHS
- Site
- Special Care Baby Unit, Warwick Hospital
- Town
- Warwick
- Salary
- £25,272 per annum pro rata
- Salary period
- Yearly
- Closing
- 11/09/2026 23:59
Employer heading
Ward Clerk - SCBU
Band 2
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Disclosure and Barring Service (DBS) Checks
Many of the roles we advertise have a requirement for a DBS check to be carried out. If you are successful for a role and it requires a DBS check the Trust will carry out the initial check and subscription to the DBS Update Service, however successful candidates will be expected to cover the associated costs . Details of this will be sent to successful candidates in their offer letter.
Probationary Period
All new staff to the Trust will be subject to a standard 3 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:
https://forms.office.com/e/ahWY3eAGM2
We appreciate you completing the survey.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.
Car Parking
The Trust currently have limited availability of car parking spaces, as such are operating a waiting list for new starters joining the organisation.
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).
Visa Sponsorship
The Trust will only consider sponsoring staff for certain roles, however this will be considered on a case by case basis in line with current legislation. As an employer we are unable to offer sponsorship to all roles in particular we cannot offer sponsorship for roles below Band 5.
Job overview
Around 3000 babies a year are born at South Warwickshire NHS Foundation Trust and we are proud to have been at the fore front of successful service improvements and developments including work with the Department of Health, Better Births, the Baby Friendly Initiative and local charities and support groups.
An exciting opportunity is available for a SCBU Ward Clerk to join the Family Health Division. We are looking for an individual with excellent communication and organisational skills, who is enthusiastic, self-motivated and committed to the provision of a high quality service.
Main duties of the job
Provide clerical and administrative support to the clinical team on the special care baby unit
To input, maintain and retrieve data from a variety of databases.
Ordering files and notes
Communicating with families and members of the multi disciplinary team
Working for our organisation
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Detailed job description and main responsibilities
Using the Lorenzo system
Ensure accurate data quality.
Responsible for organising and maintaining the healthcare records of all babies admitted onto the unit.
To set up and maintain a process to ensure all maternity filing (including results, correspondence and reports) are accurately and appropriately archived in the health care records.
To assist with all necessary clerical duties.
To ensure all stationery is ordered when needed.
Be responsible for maintaining confidentiality of information about patients and staff and Trust business in accordance with the Data Protection Act.
To be the first point of contact for women and their families accessing the Special Care Baby Unit, demonstrating a welcoming demeanour in person and on the phone.
To work under supervision, meet deadlines and have an ability to prioritise work according to differing demands from staff.
To have a confident and committed working approach to all duties.
To receive and relay oral messages, answer telephone queries/receive and sort/distribute incoming mail as appropriate.
To carry out any other duties commensurate with the post holders band, as agreed by their line manager.
Person specification
Qualifications
Essential criteria
- Educated to NVQ level 2 or equivalent experience
Experience
Essential criteria
- Experience with IT system
- Competent IT skills
Desirable criteria
- Experience in health care setting
Skills
Essential criteria
- Keen to develop new skills
- Good interpersonal skills – able to work as a team
Personal Qualities
Essential criteria
- Good team worker
- Able to work under pressure
- Able to communicate clearly, in writing and verbally
- Sense of humour
Other
Essential criteria
- Flexibility
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Faye Bradley
- Job title
- SCBUWard Manager
- Email address
- [email protected]
- Telephone number
- 01926495321
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