Detailed job description and main responsibilities

Support the EMIS EPR Programme in meeting the data requirements of clinicians, service managers, commissioners and Trust board.

Monitor and promote data quality throughout the Trust, taking steps to improve areas of concern as highlighted by EPR Programme activities monitoring.

Develop detailed and precise EMIS Data Quality guidance documents to the specified standard, including departmental policy and procedure, strategy and standard operating procedures.

To work as part of the EMIS Electronic Patient Record (EPR) programme to ensure that patient related date held within the Trust is accurate and complete to enable reliable and robust reporting to support clinical and business processes, statutory information, and income generation.

Keep abreast of all good practise guidance, codes of conduct and legislation relevant to data quality, information governance and related issues.

Provide advice and guidance to staff to ensure accuracy and completeness of data input is maintained and improved upon, and to ensure a greater understanding of the need for good data quality.

Work with other healthcare professionals towards addressing and investigating issues raised with a view to seeking resolution. To promote a proactive, open and constructive approach to performance.

Assist managers to understand performance targets or timescales which have been agreed.

Work closely with Childrens Community Operational Teams to understand business process and workflows in order to identify areas for improvement. This requires excellent communications skills and the ability to ask the right questions in order to fully understand how data is being collected, stored, and used within the business.

Develop and deliver contextual Data Quality training on a range of subjects for specific staff groups trust-wide, ensuring key information is disseminated and understood.

Work with the IT trainers to provide support for new and existing members of staff.

Respond and manage issues raised sensitively with a view to seeking resolution.

When dealing with data quality concerns of staff, take proactive steps to encourage and assist in the early resolution of issues where appropriate.

Excellent analytical skills, ability to handle, interpret and present information to a multi-disciplinary audience.

Use initiative to decide upon the most appropriate resolution to the issue raised.

Extract data using online reports and analyse with Excel.

Understand service provision within the Trust and associated flows of information about patients. This will include referral and activity recording processes, treatment options and the Trust’s computer systems.

Manage own workload to ensure that issues are dealt with in a timely manner, identifying any problems and liaising with Trust Managers as appropriate, ensuring that final reports or responses are provided in a timely manner.

Participate in team, professional and personal development activities and promote a commitment to continuous development and improvement.

To close referrals when required for any patient showing as incorrectly open, ensuring that the correct details are recorded

Prepare and submit data reports to the EMIS Data Migration manager and Service Managers and other departments both within the trust and externally.

Construct professional and personal written communications in response to Data Quality performance requests.

Support regular, formal DQ meetings by taking minutes, recording actions, roles and responsibilities.

Develop and maintain plans for identification of key milestones and targets which need to be achieved in order to deliver the EMIS Data Quality Improvement plan.

Identify and support Data Quality experts within the trust and ensure regular communications take place.

Develop and maintain good working relationships with Children’s Community performance leads and DQ experts from relevant internal and external networks and provide support with DQ matters.

Develop, validate and assess the standard of data held within the Trust, making corrections, advising findings, providing and developing validation reports to highlight data errors and anomalies and proactively address through the relevant staff, offering advice as appropriate as requested by the EMIS Data Migration.

Regularly create, develop and present data quality reports to EMIS EPR Programme groups, having assured consistency and correctness of methodology.

Identify trends or anomalies, taking initiative to resolve queries or identify the cause before escalating more serious issues. Ensuring that discrepancies are corrected at source in a timely manner to comply with the agreed deadlines.

Assist in ensuring organisational compliance, and conformance with the Data Protection Act principles and Information Governance requirements.