Detailed job description and main responsibilities

Key Relationships

Internal Relationships

• Innovate
• Chief Nursing Information Officer (CNIO)
• Lead digital nurse
• Deputy Director of Nursing SWFT/GEH
• Senior Nurses and Medical Staff in various Speciality Teams
• Digital Pharmacy team
• Chief Pharmacist
• Deputy Head of Pharmacy
• Medicines safety officer
• Other senior pharmacists and Pharmacy operational staff within the Trust.
• Consultant medical staff and their teams.
• Clinical nurse specialists and specialist staff in other clinical disciplines.
• Clinical service management leads.

External Relationships:

• The Single Instance Governance group
• Oracle health
• Other regional providers and partners including suppliers, other healthcare divisions and local
• University Hospitals Coventry and Warwickshire NHS Trust digital pharmacy team

Post Specific duties and Responsibilities

Communication and Relationship Skills

To support the implementation team in the EPMA component of roll out of JEPR.

To deliver when needed specialist training and teaching sessions to the ward-based team, checking understanding and adapting training methods where necessary.

The post holder will support staff who are distressed or who challenge the changes to service as a result of JEPR.

To convey information from experiences and complex clinical situations to the multi-disciplinary implementation team, contributing in all its’ meetings and maintaining open communication.

Analytical and Judgmental Skills

To utilise observational and verbal communication skills with all stakeholder, to contribute to the benefits measurement process and to design best practice.

To remain vigilant at all times when designing/testing and using the JEPR system to identify faults, errors or risks to safety generated by the use of the system and to report these and ensure that all relevant governance issues around the digital medicines agenda are documented, risk assessed and minimised

Support alignment of JEPR across multiple sites and the harmonisation of practice where appropriate

Support the integration, development and maintenance of the Trusts existing pharmacy digital systems such the Prescription tracking and WellSky dispensing system in collaboration with digital pharmacy team and wider pharmacy services

Knowledge, Training & Experience

To participate in process mapping days and use professional experience and knowledge of medicines management standards to support the design of clinical practice in all aspects of medicines management to inform configuration of the software and ways of working.

Apply clinical pharmacy and practical digitally related and professional knowledge acquired through clinical-digital training and previous experience to the development of digital solutions to the development of JEPR system.

Planning and Organisational Skills

To plan training sessions for ward staff within specified timeframes and to deadlines.

To evaluate changes in clinical and administrative working practices as a result of moving to electronic medicines management processes.

To work with the ward management staff to identify champions’ who will be coached to provide local support.

To effectively utilise and partake in incident/issue recording during the implementation phase to enable the project to confidently report on change impact.

To support updates of the electronic prescribing and medicines administration systems through assessment and testing before system ‘go lives’ and to advise the Joint lead Pharmacy Information Officer on the potential impacts of updates on the medicines management processes.

To support the EPMA component of JEPR system to provide ongoing design and development of processes and reports to establish the effectiveness of the implementation and ongoing use of the system.

To provide clinical pharmacy training for undergraduate pharmacy students, vacation students, foundation trainee pharmacists (hospital and community-based) and hospital clinical pharmacists

Physical Skills

To use informatics, general computing and ‘keyboard’ skills as part of the digital and pharmacy teams to ensure clinical and pharmacy systems are accurate, and developed, in line with Information governance, legal and NHS standards.

To produce appropriate and accurate records for system development, testing and updating.

Patient/Client Care

To provide pharmacy services to a dedicated set of patients to maintain clinical competence.

To support the enhancement of patient care through the optimisation of the electronic system functionality; particularly around information on medications and the clinical checking of prescribed medication.

As part of the pharmacy digital team ensure that patient safety and service delivery are maintained in the event of failure of the electronic prescribing system and facilitate system recovery.

Act as a subject matter expert on the clinical pharmacy related to the digital medicines agenda.

Policy/Service Development

To contribute to and/ or undertake audit projects in the specialty areas particularly those concerned with the clinical and cost-effective use of drugs, compliance with safer prescribing and drug administration policies, procedures and guidelines, and implementation of pharmacy service developments. To provide reports and present the audit findings.

To provide specialist clinical input to the development of medicine management policies, protocols and standard operational procedures to ensure all practice is compliant Trust and National standards for medicines management.

Where applicable proposes and implement changes the EPMA component of JEPR and the Trusts existing pharmacy digital systems in collaboration with the digital pharmacy team.

Responsibilities for Finance

Support the optimisation of reporting and systems to ensure data is captured and supports Trust and Pharmacy needs

To use and manage resources in a cost-effective way.

Responsibilities for HR

Responsible for own interactions with staff who are going through a major change process within the sphere of responsibilities, i.e. training and adjustment.

To provide motivation to staff as well as re-assurance and positive influencing skills to ensure agreement and co-operation in change.

Supervises junior pharmacy staff, technicians and students

To help with the design and generation of training materials such as training guides, manuals, crib sheets working with the IT Training Lead to ensure version control.

Pharmacy duties and Responsibilities

To provide a high level, responsive, and developing clinical pharmacy service to individual patients on allocated wards, and assist junior pharmacists in such roles, and ward based Medicines Management technicians in their duties.

To be actively involved in efficient discharge planning on the allocated wards by reviewing and transcribing patient’s discharge treatment (as appropriate) facilitating timely dispensing of discharge medication and, where necessary, liaising and communicating with relevant healthcare practitioners in intermediate or primary care to ensure safe transfer and continuity of care.

If agreed, to undertake prescribing as a Pharmacist independent Prescriber, in the clinical area for which Prescriber accreditation was gained, and in a wider sense within the limits of competency.

To lead the efficient organisation and smooth running of a dispensary, including assuring that the environment is ready and safe for the day’s work

To monitor service delivery

From Main Dispensary provide cover and support to the Outpatients dispensary operated by SWFT Clinical Services Ltd. on demand

To train and support staff to maintain formulary control, and adherence to prescribing and dispensing policies, and to collect prescription charges

To assist the Lead and Senior Technician in policies, procedures and the framework for dispensing, and the planning and development of the service, including automation, and stock control

To liaise with patients and answer their questions and concerns about their therapy, and to provide tailored counselling around complex regimes

To advise and support ward and clinic staff, not least regarding controlled stationery, service hours, late prescribing, e-prescribing, and use of the tracker to monitor prescription progress

To undertake clinical checks of the treatment regimens in care pathways, and raise and resolve anomalies with prescribers,

To contribute to dispensing

To ensure that staff log errors and near misses and that the team and the individual learn from these

To pick up issues arising during weekend service hours and address these on the next full working day

To contribute to the Emergency Duty Commitment of pharmacists providing an out-of-hours emergency Pharmacy service. To undertake routine duties within the dispensary as required, supervising the work of junior pharmacists, pharmacy technicians and (senior) ATOs.

To contribute to the late night, weekend, Bank Holiday and Statutory Day working rota.

If requested, to be an authorised signatory for drug purchase orders and for drug invoice payments.

To demonstrate and maintain a commitment to continuing professional development and encourage other members of the team to do likewise.

Research and Development

The post holder will use academic enquiry and audit skills, to plan, implement and evaluate concepts and strategies leading to improvements in medicines management processes using electronic solutions.

Freedom to Act

The post-holder will be expected use their own judgement, experience and clinical expertise in achieving work to predefined results. They will be guided by principles and organisation policies but in the system development phase they will be expected to establish the way in which these should be interpreted and implemented.

Other

Keep updated of advances in relevant technologies, new techniques and developments that occur undertaking any additional training and attending national and local conference events.