Job summary
- Main area
- Admin
- Grade
- Apprenticeships: Apprenticeship
- Contract
- Apprenticeship: 18 months
- Hours
- Full time - 37.5 hours per week (Mon - Fri 9am to 5 pm.)
- Job ref
- TS apprentice Nov 2025
- Employer
- Black Country Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Jack Judge House
- Town
- Oldbury
- Salary
- £14,722 per annum
- Salary period
- Yearly
- Closing
- 10/11/2025 23:59
Employer heading
Temporary Staffing Team Admin Apprentice
Apprenticeships: Apprenticeship
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the Black Country we provide:
- Adult and older adult mental health services
- Specialist learning disability services
- Mental health services for children and young people
- Community healthcare services for children, young people and families in Dudley
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.
We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk.
Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.
Job overview
Apprentice – Temporary Staffing Team
Main duties of the job
Working for our organisation
Detailed job description and main responsibilities
· Support and assist in office administration on a day to day basis as workload determines, reacting to changes in priorities as service dictates.
· Clear verbal and written communication to ensure information is clearly passed to staff.
· Supporting administration team and the Team Leader in completing daily tasks, liaising closely with staff.
· Support the promotion and communication of Allocate systems.
· Provide administration support with responding to the Temporary Staffing inbox’s
· Manage day to day telephone call queries.
· Be courteous with staff, service providers and the general public treating them with dignity and respect.
Customer service awareness & skills
Person specification
Experience
Essential criteria
- Computer literate
Documents to download
Further details / informal visits contact
- Name
- Richard Stanley
- Job title
- Temporary Staffing Admin
- Email address
- [email protected]
- Telephone number
- 0121 612 8040
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