Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Band 3 Administrator
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Job share - 18.75 hours per week (Mon to Wed am Wed pm to Fri)
Job ref
285-1927-MH
Employer
Black Country Healthcare NHS Foundation Trust
Employer type
NHS
Site
Whiteheath M/C
Town
Oldbury
Salary
£24,625 - £25,674 pro rota
Salary period
Yearly
Closing
15/08/2025 23:59

Employer heading

Black Country Healthcare NHS Foundation Trust logo

Admin

NHS AfC: Band 3

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region we provide:

  • Adult and older adult mental health services
  • Specialist learning disability services
  • Mental health services for children and young people
  • Community healthcare services for children, young people and families in Dudley

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.

We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk. 

Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.

Job overview

2x 18.75 hrs

1 Monday 7.5 hrs 9-5

Tuesday 7.5hrs 9.5

Wed 3.75hrs  9-1

2 Wed  3.75 1-5

Thurs 7.5hrs 9-5

Fri 7-5hrs 9-5

Working as an admin team for Sandwell Talking therapies

Main duties of the job

Person Specification
Job Title: ADMINISTRATION OFFICER
Band: 3
Department: SANDWELL HEALTHY MINDS
All candidates will be considered on their ability to meet the requirements of this 
person specification.
E = Essential criterion for the role D = Desirable criterion for the role.
Attributes/Skills Key Requirements Criteria 
(E/D)
Education/
Qualifications
 5 GCSE level A-C including English and Maths and/or 
numeracy and literacy level 2 as a minimum 
requirement
 NVQ / Key Skills Level 2 in Business Administration /
Customer Service
E
D
Experience  Effective Oral and written communication skills
 Experience of working within Health Care Environment
 Experience of working within a Team
E
D
D
Knowledge  Working knowledge of computer software (MS 
Office/Excel)
 Knowledge of Database systems
 Experience in using a wide range of office equipment

Working for our organisation

Person specification – ADMINISTRATION OFFICER - BAND 3
Skills/Personal 
qualities
 Able to work under supervision and to support 
colleagues
 Ability to work in a team
 Excellent Customer Care skills including dealing with 
emotional situations/people
 Excellent interpersonal skills
 Able to work on own initiative
 Organisational skills
 Flexible and adaptable
E
Trust 
Behaviours
 Be compassionate, empathetic and caring to everyone
 Enable yourself and others to act with confidence and 
authority in order to achieve the best outcome for 
everyone
 Work with others. Be inclusive by understanding and 
valuing others to achieve the best results for everyone 
and everything we do
 Act with transparency and honesty; respect and value 
others to do the right thing at the right time for 
everyone

Detailed job description and main responsibilities

Administration experience in an office environment

Prioritisation and Organisational skills

Word          - letters/memos/reports

Excel          - spreadsheets

Access       - database

PowerPoint - presentations

Internet       - research

Outlook       - e-mail

Bespoke     - PCMis / RiO / e-series

Person specification

Experience

Essential criteria
  • qualifications
Desirable criteria
  • Experience

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderCare quality commission - GoodArmed Forces Covenant Bronze Award

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tracy Williams
Job title
Admin Team Manager
Telephone number
0121 612 6650
Additional information

Jane Taylor

Natalie Tolley

Apply online nowAlert me to similar vacancies