Job summary
- Main area
- Dudley Learning Disabilities Service
- Grade
- Band 3
- Contract
- Fixed term: 12 months (Contract ends 12 months after start date)
- Hours
- Part time - 22.5 hours per week (Negotiable)
- Job ref
- 285-0328-LD
- Employer
- Black Country Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Ridge Hill
- Town
- Stourbridge
- Salary
- £24,937 - £26,598 pa
- Salary period
- Yearly
- Closing
- 24/10/2025 23:59
Employer heading

Administration Officer
Band 3
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the Black Country we provide:
- Adult and older adult mental health services
- Specialist learning disability services
- Mental health services for children and young people
- Community healthcare services for children, young people and families in Dudley
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.
We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk.
Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.
Job overview
To provide a comprehensive administration service to the clinical teams within the Learning Disability Service at Ridge Hill.
Main duties of the job
Providing admin support to clinical teams within the Dudley LD Service to include using Rio, typing letters, placing orders, attending team meetings and taking minutes, good telephone manner, covering reception when required.
Working for our organisation
The Dudley LD Admin team are a friendly and approachable team with a professional attitude. We have a flexible and positive outlook with regards to work set in a pleasant working environment.
Detailed job description and main responsibilities
Tying, answering and making calls, inputting data to Rio, placing orders online, taking minutes at meetings, covering reception when required.
Person specification
Experience and knowledge
Essential criteria
- 5 GCSE's passes to include Maths & English
- Experience using Rio
- 2 years experience in administration work
Desirable criteria
- 1 year previous NHS experience
Documents to download
Further details / informal visits contact
- Name
- Michelle Leighton
- Job title
- Administration Team Leader
- Email address
- [email protected]
- Telephone number
- 01384 324700
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